Samuel Jenkins

Experience

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  New Horizons Community Service Board

  Jun 2000 - Jun 2002

  Computer Network Assoicate

  • Administered local area network and provide technical support to end-users covering 8 counties surrounding Columbus, GA area.• Administered Windows/SCO-Unix Server environment, Windows workstations, Nortel switches, and company's applications.• Wrote SQL scripts weekly to generate reports for management and business office. • Performed general helpdesk duties including installing software, hardware, and troubleshooting.

• 

  Gwinnett County Public Library

  Jun 2002 - Jun 2003

  IT Specialist

  • Administered Windows and Unix Servers: MS Exchange, IIS, ISA, MS SQL, Active Directory, and Library Database System. • Upgraded network from Windows NT Server/Workstation to Windows 2000 Server/Windows XP Pro environment.• Implemented wireless network for both public users and secure personnel; and replaced Nortel switches with Cisco switches• Managed network performance and maintained security throughout LAN & WLAN using WatchGuard Firewall/VPN appliance.

• 

  University of West Georgia

  Jun 2003 - Dec 2008

  System Administrator

  • Implemented, administered and maintained Windows Server (Active Directory)/Linux Servers network environment supporting faculty, staff, and students. • Managed and supported workstations, servers, applications/software, network equipment, peripherals, and instructional technologies for over 12,000 university users. • Trained staff and faculty members on using newly implemented technologies and applications.• Provided other technical duties as assigned.

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  West Georgia Technical College

  Dec 2008 - Oct 2019

  • Plan, organize, and oversee the technical support and operations for the college entailing 5 campuses and 4 satellite sites.• Provide technical support ranging from Ellucian Banner 9, Redhat Linux, Windows 2003/2008/2012/2016 Server administration (Active Directory, Exchange, IIS, WSUS,FTP, DHCP, DNS, File Servers), Windows 7 Pro, Mac OS, Cisco Meraki networking, Cisco Call Manager/Unity VOIP administration, Cisco ASA Firewall/VPN, Cisco Video Conference Tandberg, Cisco UCS, NetApp SAN, IBM Servers & Chassis, & helpdesk/software support • Manage a team of IT professionals• Manage financial and business operations including budgeting & monitoring of expenditures, purchasing, and asset management.• Manage and provide information security policies, methods, and standards to end-users to ensure the college's data is secured. • Establish service level agreements and contracts with vendors for college-wide services ranging from ISP, server/networking/software maintenance, security/emergency response alerting, digital signage services, and college-wide technical services.• Confer with faculty and staff regarding implementation and improvement of technical services for instructional and enterprise applications. • Research and provide training to faculty and staff on the latest technologies, best security practices, and other technical needs. Show less • Taught accredited CIS software and hardware courses both face-to-face and online in the following areas: Windows Server Domain Environment/Linux Server/Unix Server Administration, Windows workstation, Networking Specialist, Computer Support, Security Fundamental, VB/Java/SQL Programming, Database Management, Web Development, & Project Management.• Planned and organized instruction in ways that maximize students learning.• Developed, administered and maintained CIS network lab (servers, switches, workstations, virtualization) and applications for hands-on training.• Collaborated with businesses in the area to gather data on skills and knowledge required in today's technology workforce. Show less

  • Director of Information Technology

    Oct 2012 - Oct 2019

  • Computer Information Systems Instructor

    Dec 2008 - Dec 2012
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  City of Douglasville, GA

  Oct 2019 - now

  • Director of Information Technology

    Apr 2022 - now

  • Information Technology Manager

    Oct 2019 - Apr 2022