Harnit Kaur Chatra

Experience

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  Primark

  Dec 2015 - Feb 2017

  Customer Assistant

  I carried out the role of a customer support colleague where my primary duties included stocking products and merchandise, organising displays, greeting customers, answering questions regarding styles, stock, and company policies, coordinating dressing rooms, and completing transactions.My key achievements in this role include:● Given the opportunity to train newer colleagues● Managing the fitting room area and the workings of stock return and colleagues in this area

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  Nuffield Research Placements

  Jun 2016 - Aug 2016

  Research Assistant

  I worked on two different projects; The opinion of people on the autism spectrum disorder about the lives they lead, and how scrolling text can impact the lives of those with hemianopic dyslexia.I worked more closely with the project on Hemianopia and I helped with all aspects of the project; background research, recruiting participants, data analysis, and writing the report. The results show that scrolling text improves the speed and accuracy of reading for people with hemianopic dyslexia Show less

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  Boots UK

  Mar 2017 - Apr 2024

  Pharmacy Advisor

  I am a qualified dispenser, having attained an NVQ 2 Pharmacy advisor, who works on the day to day management of the completion of the 'model day' within the pharmacy and the shop. I manage retail assistant duties which include tills, stock replenishment, and changing the layout of the store. I also work in the pharmacy to dispense medisure and regular prescriptions including MDA, Dental and Private scripts. I am the champion of 'Columbus training' and proficient in the use of Nexphase (pharmacy systems). I am informed of services that Boots and other local pharmacies offer: MUR, NMS, Smoking cessation, Viagra connect, Flu and Pneumonia Jab etc. I work to provide excellent customer service.Key Achievements:● Managing the store as an assistant manager at my previous Boots store and taking over management roles during absences● Volunteered to lead training in new software and apps released for boots employees e.g. Columbus and Yammer● Achieved an NVQ level 2 in a pharmacy advisor course Show less

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  UoR Campus Jobs

  Oct 2017 - Aug 2021

  Providing e-mentoring for students completing the EPQ qualification with tips on how to complete this. Providing up to date information on the best learning techniques, including life tools.Motivating students to work on projects provided by the university whilst also focusing on the work provided by their schools.Offering e-mentoring services via Brightside.Presenting at events within the university and schools. Offering e-mentoring services via Brightside.Overseeing the smooth running of events within the university.Increasing participation levels within students.

  • Global Recruitment Student Ambassador

    Sept 2019 - Aug 2021

  • Academic mentor

    Sept 2018 - Aug 2021

  • Student Mentor

    Oct 2017 - Aug 2021
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  St Matthews C E Primary School

  Mar 2019 - Apr 2019

  Teacher Assistant

  During my short placement at this school, I supported teachers with lesson planning and preparation. I also helped teachers during class time by providing support with behavioural management and motivation specifically focusing on supporting SEN children.

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  University of Reading

  Oct 2019 - Mar 2020

  Research Assistant

  During my placement I was recruited to find ways to assist the University with the transition to the new curriculum through academic research, feedback of the old curriculum and support in collating current ideas for the new one. Initially, I conducted literature reviews of previous work in pedagogic development to be able to enhance research in this field via primary, secondary and data collection tools. I then developed research protocols whilst applying for ethics and planning the project. After this, I carried out research to increase student satisfaction within the university, by interviewing and surveying students on their issues and raising these concerns. I also assisted educational training workshops by acting as the 'student mind' in the planning of the new curriculum for the Psychology (BSc) course, by providing insight as a current student. Finally, I developed assessment measures and evaluation tools for the ideas of lecturers. Show less

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  ENIMED GROUP

  Nov 2020 - Oct 2023

  Pharmacy Assistant

  Being an old Boots store, Enimed employed me due to my excellent relationships with the customers. Initially I was to help customers become accustomed to new management whilst providing a seamless transition and assisting new store colleagues with rapport building. I was also recruited to instil confidence, reliability and continuity to the business in the long-term. I also work as a pharmacy assistant where I carry out the day-to-day works of the pharmacy. This includes dispensing medication, stock checks and ordering, querying prescriptions and helping customers with any medical queries. I also work with the retail side of the business which includes responsibilities of stock orders and working on the till.Key Responsibilities: ● Managing day-to-day running of the pharmacy and retail aspects of the business● Providing medical advice to customers● Safeguarding patients and upholding confidentiality Show less

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  Self-employed

  Jun 2021 - Jun 2022

  Volunteer Research Assistant

  I am currently working with my former dissertation supervisor on research in the novel area of fasting and impulsivity, which extends on the work that began during the dissertation in order to create a published research paper. My key responsibilities include conducting thorough searches of research journals to find any work similar to this novel area. I am required to recruit new participants. I will conduct data analysis to find trends in collected data.

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  Avado

  Jun 2021 - Aug 2021

  FastFutures Intern

  I worked on a 12-week internship on the FastFutures programme with Avado. The programme has a focus on digital and why digital is important, marketing, mental health and more. I also had the opportunity to work with some of the largest companies such as the NHS, AstraZeneca and CGI! A one-to-one mentoring service was also provided, where participants were paired with an employee from one of the partner companies (e.g., Barclays) who provided career advice. One of the 6 modules included a team project where my team worked with Shell to design an ideal forecourt to accommodate their electrical vehicle customers. I learnt about finance, marketing and the digital world whilst developing skills such as time management and critical thinking. Show less

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  Cisiv Ltd

  Jul 2021 - Oct 2022

  Cisiv work in the niche market of the pharmaceutical software industry with various high-profile contract research organisations and pharmaceutical companies. The product, baseline plus, enables these companies to create a tailored research study with features that have been created specifically for late-phase research. As a study designer, I work with clients to gather the study requirements within our specifications so that they can be accurately reflected onto the product. This requires an eye for detail and communication with the client. I work closely with the developers to communicate any customisation work. I also work closely with the project managers to relay important information about deadlines and timelines to allow for the study to be delivered in a timely and efficient manner.During the end of my time at Cisiv I also took on the responsibility to work in the change management department as a Project Manager and handled change timelines, documentations and liaising. Show less I developed my knowledge within this market, whilst learning to use Cisiv’s product. This software enables pharmaceutical companies and Contract Research Organisations to build studies that are tailored to late phase research, allowing for many customisations and a flexible approach that allows a broad range of question types, real-time data validation and data management. This leads to quality data that they can then analyse that is in turn used to change the future of the pharmaceutical industry Show less

  • Study Designer

    Jan 2022 - Oct 2022

  • Trainee Study Designer

    Jul 2021 - Jan 2022
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  Ministry of Justice UK

  Oct 2022 - Apr 2024

  Data Analyst

  I work as part of the Offender Health Performance and Metrics team, a newly recognized unit within the organization in which I collaborate closely with policy-facing colleagues to align project outcomes with evidence-based answers and solutions that meet stakeholder and public needs. The current project I work on was initiated by understanding the scope of work and long-term goals then developing a Theory of Change to identify necessary performance measures. I utilized strong communication and strategic thinking skills to iterate the Theory of Change collaboratively with stakeholders, ensuring alignment with organizational objectives. I also facilitated the selection of appropriate data sources for the project after creating a comprehensive data dictionary to manage various data sources relevant to the area, allowing us to efficiently use data for current and future initiatives. Finally I developed impactful visualizations and compiled them into a dynamic dashboard report on Power BI, enhancing accessibility and understanding of complex data insights.Key responsibilities:• Leading the implementation of a critical projects from inception to completion, demonstrating project management capabilities.• Managing stakeholder expectations and • Curating data• Using data visualization techniques• Having a technical understanding of Power BI and Excel• Partaking in training on software such as Power BI, R & SQL Show less

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  Annalect

  Apr 2024 - now

  Marketing Intelligence Manager