
Teresa Berardi, CDIR
Client Relations Manager

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About me
Senior Manager, Talent Acquisition
Education

University of Phoenix-Colorado Campus
2002 - 2003Master's degree Organizational Management
University of Colorado at Colorado Springs
1994 - 1999Bachelor of Arts (B.A.) Sociology
Experience

INROADS
Jun 1999 - Dec 2006Client Relations ManagerManaged intern clients throughout their time with INROADS in CO, UT and NM. Solicited current and new Fortune 500 and 1000 companies to increase internship opportunities for students. Managed the Leadership Development Institute on a local and regional level. Assisted in the development of National Leadership Materials/Training for INROADS.

Valpak
Dec 2006 - Feb 2008Marketing and Sales RepAggressive sales, cold calling, maintain client relationships, Ad layouts, customer service.

Wells Fargo
Feb 2008 - Feb 2022Provided consultation on development, implementation and monitoring of complex matters and strategic approaches, effectiveness of support function, business performance improvement, and helping to manage the risks for the applicable business functions & oversight of 120+ vendor resources. Provided support to the U.S., India and Philippines.Supported functions, operation and production oversight tied to multiple business groups which includes policy/procedure administration, adherence, system/change initiatives, information security, business continuity planning, capacity planning, legal and regulatory adherence, SLA negotiation/development, reporting and analysis, project funding, process improvement, quality management, communications, financial control/budgeting oversight.Gather, interpret and present to executive management & key business leaders regarding business performance and recommend strategies to implement change and improvement. Consult on process execution matters for risk policies/programs, business process risk/control assessment at the process level.Provided support for all Global Delivery implementations across TASD, serve as a subject matter expert on US end to end recruiting process.Supported Global Delivery function in conjunction with Workday/NextHR Implementation while serving as a subject matter expert.Developed and maintained effective relationships and provide an exceptional experience with key stakeholders in the recruiting and hiring process.Developed tools to measure the effectiveness of the RPO process and US-RPO delivery recruiter relationships. Show less Managed the Corporate Risk & Audit Recruiting team with a focus on specific business groups to include Payments, Virtual Solutions & Innovation, Consumer Banking and Enterprise Functions at the Control Executive level across the U.S. Responsible for creating and executing recruitment strategies in order to meet the needs of the business. Ensure the recruiting team follows policy and procedures, as well as a strong focus on creating diversity within our candidate pools. Consult with middle and senior level management with regard to staffing needs. Develop working relationships with business management and internal partners. Show less Directly managed the Mountain Midwest and Upper Midwest Recruiting Team and activities covering Colorado, Wyoming, Idaho, Illinois, Iowa, Nebraska, Kansas, Minnesota, North & South Dakota, Montana, and Wisconsin. Consulted with middle and senior level management on strategic initiatives related to current and future staffing needs of the business. Developed recruiting and sourcing strategies to meet those needs. Developed effective working relationships and partnerships with business management and internal partners. Ensure direct reports complied with all policy and regulatory requirements. Selected for key Enterprise projects including: Onboarding Partner Program, Virtual Coach, New Hire/Internal Transfer Training and Talent Acquisition Build Out project. Show less Align and execute Community Banking Recruiting strategies by leading the Recruiting Initiatives Team for Community Banking. Currently lead a team of 11 team members nationally.The Recruiting Initiatives Team supports all of Wells Fargo Community Banking nationwide in several capacities and is project based. Our team can provide long and short term recruiting support and we function both in market and behind the scenes. We also handle all new hire training & onboarding for Community Banking and Special Market Projects.Previous roles include:Recruiting Initiatives Team/ Recruiter 3Staffing Consultant/ Recruiter 2 Show less
Business Support Consultant 4 - TASD Global Delivery
Jun 2021 - Feb 2022Recruiting Manager - Corporate Risk & Audit
Feb 2019 - Jun 2021Recruiting Manager - Mountain Midwest & Upper Midwest Divisions
Sept 2016 - Feb 2019Recruiting Manager- Recruiting Initiatives Team
Feb 2008 - Sept 2016

American Family Insurance
Feb 2022 - nowSenior Manager, Talent AcquisitionProvide leadership, support, advocacy and vision to recruiters and support staff, and drive talent identification & attraction strategies. Partner closely with both the business and HR leaders to set and drive strategy, goals, process, & metrics while managing a client-aligned recruiting team across the AMFAM Group including American Family Insurance, Homesite-Connect, The General, Main Street America, & AFICS.Team Management Responsibilities:• Lead and develop a team of recruiters, ensuring the team has a high level of impact while managing workload distribution. My team supports IT, Product COE and all Corporate functions for the enterprise.• Establish and influence a consistent approach to hiring that will ensure exceptional candidate experience.• Efficiently prioritize searches based on established benchmarks & metrics to successfully meet business goals.• Ensure direct sourcing strategies are integral to sourcing plans & drive down agency spend.• Manage agency relationships and ensure operation within the established guidelines.Relationship Management• Develop and maintain strong relationships with hiring managers / Internal clients to proactively identify talent gaps & resource needs. • Collaborate with leaders to streamline the talent acquisition process.• Gather and provide market intelligence to stakeholders.Diversity & Inclusion + Branding: • Work with the Head of Talent Acquisition to strategize employer branding and execute strategies to amplify culture and recruitment efforts.• Partner with the internal DE&I team to strategize on how to best drive recruiting efforts for diverse talent.• Coach & consult with hiring managers on the importance of diversity hiring and having an inclusive environment. Show less
Licenses & Certifications

Certified Diversity Professional Recruiter (CDIR)
Diversity Executive Leadership Academy- View certificate

Problem Solving
McKinsey & CompanySept 2023 - View certificate

Talent Advisor
Recruiting Toolbox, Inc.Nov 2022 - View certificate

Business Strategy
McKinsey & CompanyNov 2023 - View certificate

Adaptability & Resilience
McKinsey & CompanyAug 2023
Honors & Awards
- Awarded to Teresa Berardi, CDIRWomen In Leadership - Esteemed Alum Women in Leadership Institute
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