Experience

• 

  Jordan islamic bank plc

  Jul 2009 - Dec 2012

  Quality assurance specialist banking domain

  define business needs and required scenario.work closely with business user to analyze business requirement and translate it into technical design support business team for UAT testing.Improve system quality. Applied, monitoring and enhance changes

• 

  Banking sector

  Jan 2012 - Feb 2018

  Ensure that the business application are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.Manage application configuration and upgrades, and problem analysis and resolution for complex application problems.Define, develop and provide an application problem analysis and resolution service for complex application problems in conjunction with the users and application vendors.Manage application vendor relationship.Managing the day-to-day activities of the team.Developing and implementing a timeline to achieve targets. Show less

  • Application Administrator Team Lead

    Oct 2013 - Feb 2018

  • Technical Support Specialist

    Jan 2012 - Dec 2015
• 

  Banking sector

  Jan 2019 - now

  Directing and managing Applications team members in scheduling, deployment, support, maintenance, and enhancement of applications and processes.Look over quality system designs and data structures to ensure flexibility, future growth and easy maintenance and support.Supervise and follow up on change requests, service requests, problems and projects.Project management.Oracle PaaS4SaaS extension developer.developer of Oracle PaaS products (VBCS and OIC- integrations).oracle fusion consultant (HCM, and ERP).payment solution architect (SWIFT, ACH, RTGS).ITIL and ITSM consultant. Show less

  • Head of Information Technology

    Nov 2023 - now

  • Head Of Applications Department

    Jan 2019 - Nov 2023