
Sangeetha Priya
Senior Software Engineer

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About me
Service Designer, _VOIS at Vodafone
Education

Mepco Schlenk Engineering College , Anna University
2007 - 2011Bachelor’s Degree Electronics and Communications Engineering 7.6Activities and Societies: Secretary,IEEE| Member,Fine Arts Society| Member,College Volleyball Team| Member,College Athletics Team

Sitaram Vidyalaya,Chennai
1997 - 2007High School Science 8.6Activities and Societies: School Head Girl| School Sports Team
Experience

L&T Technology Services Limited
Jul 2011 - Oct 2015Senior Software Engineer4.5 years of experience in Software feature development which includes 1.6 years of onsite experience working at Samsung Electronics Global HQ, Korea. Have worked on various feature development activities for GSM and GPRS technologies with an expertise in RR library in GSM, and GB stack (NS and SNS layers) for GPRS.

Ericsson
Nov 2015 - Sept 2016Telecom Technical WriterHaving creative fun in this new role as a tech writer , able to apply my 4 years of telecom development/testing experience while experimenting with DITA.

Vodafone
Sept 2016 - Nov 2018Assistant Manager - Business Process SpecialistQuality Management System : Created Level 1 to Level 5 documents and ARIS process flows for Enterprise Delivery Teams in alignment with ISO 9001 standardshelped optimize Global Provide Delivery process by simulating the ARIS flows and identifying the bottlenecksPROSCI Change Management : Supported in establishing robust change management framework for Enterprise Delivery team at Vodafone and drove end to end changeLean/Six Sigma Projects: Driven 3 successful lean projects in Global Provide Delivery process Show less

Nokia
Dec 2018 - Jul 2019Rest API Customer Documentation Developer
Vodafone
Nov 2019 - May 2021Deputy Manager - Business Process SpecialistBusiness Process Specialist, _VOIS at Vodafone

_VOIS
May 2021 - nowSenior Manager - Service Design
May 2023 - nowManager - Service Design
May 2021 - Apr 2023
Licenses & Certifications
- View certificate

Exploring Business Process Automation
SkillsoftFeb 2025 
SAP Signavio Process Manager
VOISJan 2025- View certificate

Certified SAFe® 6 Agilist
Scaled Agile, Inc.Jun 2023 - View certificate

Certified SAFe® 5 Agilist
Scaled Agile, Inc.Dec 2020 - View certificate

Basic Analytical Methods
SkillsoftFeb 2025 - View certificate

Customer Service: Fostering a Service Mindset
SkillsoftFeb 2025
Languages
- enEnglish
- taTamil
- hiHindi
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