Arvind Sharma

Experience

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  Extramarks Education India Pvt. Ltd.

  Apr 2014 - Mar 2016

  IT Engineer

  Worked as IT Professional specializing in the strategic design and seamless implementation of IT infrastructure for the Education Industry, including Smart Classrooms and Computer Labs. Successfully collaborated with prestigious client chains such as Delhi Public School and G D Goyanka.

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  American Express

  Jul 2016 - Aug 2018

  Mobility Engineer

  Dedicated worked with in End User Computing (EUC) and Enterprise Mobility Management (EMM) at American Express. Served as an L-2 Engineer, specializing in various IT technologies such as MobileIron Core 9.6, Blackberry, Salesforce, and more.

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  HCL Technologies

  Aug 2018 - Dec 2019

  Senior Mobility Specialist

  Worked as IT professional with a focus on endpoint management and administration. Proficient in managing Microsoft Intune services, including subscription and license administration, as well as Apple APN certificates and enrollment restriction rules. Managed application deployment, maintenance, and packaging. Expertise in Intune policy management for device settings such as Wi-Fi, VPN, and SCEP. Well-versed in JAMF MDM environment, handling site management and user group/device administration in JAMF Casper Suite. Proficient in the management of Apple Business Manager (ABM) and Volume Purchase Program (VPP), along with overseeing App Store and in-house app management. Show less

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  IBM

  Dec 2019 - Jan 2021

  Senior Infrastructure Specialist

  Oversaw the Mobile Device Management (MDM) IT operations, where successfully managed MDM environments for various clients like Fiat, Maruti, FCB-Ulka across the Asia-Pacific region using SCCM, Intune, and JAMF. My proficiency extends to comprehensive IT management, administration, and monitoring. Brought expertise in streamlined application deployment & efficient patch deployment processes.

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  Teleperformance

  Jan 2021 - Dec 2022

  Technical Account Manager (Apple India)

  Played a pivotal role in designing, managing, and overseeing the Apple ecosystem and server administration for Apple India. Successfully completed of the transition from On-Prem AD to Azure with SSO implementation.My expertise extends to maintaining Best in Industry Compliance management, covering GESCP, COPC, and Apple CCSR audits. Built and led a team of 12 experts specializing in Mac OS patch management, Compliance Policies & profiles, and overseeing RBAC (Role-Based Access Control) for diverse technologies like JAMF, Intune, AAD.Have effectively served as IT Expert for Cybercrime Investigation from the organisational standpoint. Additionally led Critical Incident Management and made substantial contributions to procurement and supply chain activities. Show less

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  HCLTech

  Dec 2022 - now

  IT Infrastructure Consultant