Greg Holder, MHA

Experience

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  Carolinas HealthCare System

  Jan 2003 - Jan 2007

  Management Associate II; PI Decision Support Analyst; Outcomes Analyst (NorthEast Medical Center)

  • Supported Physician Network performance initiatives through report development, data collection, and dissemination of information.• Visited practice sites to assist staff with roll-out of clinical tools to support regulatory initiatives.• Supported hospital clinical service lines performance measures standards via data collection, analysis, and reporting.• Aided hospital departments as a performance improvement resource in preparation for accreditation (JCAHO).• Assisted in the planning, design, and implementation of a Chronic Care Management relational database, managing data and reporting for the Disease Management Program (Diabetes, Congestive Heart Failure, Pediatric Asthma) in support of hospital physician network quality goals.• Partnered with and supported hospital service lines and leadership in the attainment of department goals and regulatory performance metrics and reporting to improve quality of patient care. Show less

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  Alexander Youth Network

  Jan 2008 - Jan 2010

  Process Integrity Auditor

  • Directed auditing efforts through the corporate compliance function with FY10 operating budget of $19M.• Managed day-to-day compliance activities including: interfacing with managers, developing auditing tools, and creating policies/procedures to support organization's performance.

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  New Hanover Regional Medical Center

  Jan 2010 - Jan 2015

  Business Planning Project Analyst (Strategic Planning)

  • Fulfilled data analysis needs related to organizational planning initiatives by hospital and affiliates; key projects included hospital radiology-imaging business joint venture, cancer center enhancement, and expansion of hospital emergency services, including opening of regional satellite location.• System administrator: Truven Health Analytics (formerly Thomson-Reuters). Led data analytic activities and maintained hospital inpatient and outpatient ambulatory state databases.• Supported hospital leadership and administration via analysis of clinical, financial, and market data for use in the strategic planning process via computer-based modeling and forecasting.• Directed, coordinated, and prepared hospital-wide data for completion of the North Carolina Hospital Licensure Application and American Hospital Association survey.• Prepared annual hospital service line assessment and quarterly market share presentations for hospital executives driving key decisions and increasing service offerings, market position, and revenue.• Supported data needs for hospital accrediation preparation (JCAHO).• Completed various ad hoc data requests in support of service lines and planning initiatives for hospital and affilitates. Show less

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  St. Mary's Regional Medical Center

  Jan 2015 - Jan 2018

  Director of Specialty Services

  Hospital operations administrator of twelve medical-surgical specialty practices/service lines and programs: ENT, Urology, General Surgery, Neurology, Pulmonary, Sleep Pulmonary, Center for Sleep Disorders, Rheumatology, Infectious Disease, Integrated Medicine, Weight Management, Cardiology (co-management with Maine Health).• Sole responsibility for operational, financial P&L, planning, regulatory compliance, and people management (~70-80 FTE's including 4 managers/supervisors; ~25 physicians, mid-level providers).• Managed operating expense budget of $8-$10M. Developed and executed capital, expense, and revenue budgets supporting hospital operational and financial goals by increasing revenue, minimizing expenses, and driving growth year-over-year while increasing hospital service market share/volume and reputation in the community.• Propelled strategic growth of key practice/service lines via creation of business plans and proposals, galvanizing niche opportunities versus competitors.• Collaborated with Marketing and Business Development to implement Marketing plans and physician activites to grow business lines and maintain share (minimize volume leakage).• Directed the implementation of operational improvements and standards for medical practices/service lines, developing benchmarks for performance.• Assisted in the creation of staffing models that supported appropriate care models and quality levels while utilizing process improvement tools to create operational efficiency in the delivery of services.• Shaped employee relations; coached and mentored managers/supervisors. Responsible for employee training, on-boarding, relationships/cohesiveness, issue resolution, recruitment, and mitigating turnover.• Participated in Administrator On-Call hospital rotation. Show less

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  Fayetteville Orthopaedics & Sports Medicine

  Jan 2019 - Jun 2020

  Administrator

  Senior executive with accountability for all business, operational, administrative functions; including partner/stakeholder meetings. Duties and oversight include: Operating and Capital Budgets, Financial Management, Information Technology, Credentialing, Physician/Staff Recruitment & Supervision, Human Resources, Managed Care/Third Party & Vendor Contracting, Public Relations, Business Development, Acquisitions-Partnerships, Risk Management, Quality/Performance Improvement, Regulatory Compliance, Marketing and Strategic Planning.• Led private independent Orthopaedics specialty practice with ~40 FTE’s including 3 managers.• Developed and executed operating and capital budgets with revenues exceeding $12M (2019 outpaced previous years despite being down 1 physician).• Negotiated and executed contracts.• Redesigned and enhanced company website to promote medical services, quality, and community reputation.• Worked with physicians to redesign, market, and drive practice volume to Urgent Care clinic.• Hired second Physician Assistant to complement team in support of Urgent Care clinic and planned growth of Osteoporosis/Bone Health service line.• Purchased new X-Ray machine/equipment to provide industry standard technology while increasing ability to process more patients during clinic.• Implemented scribing technology to assist with physician(s) workflow while optimizing interactions with patient’s thus contributing to efficiency and satisfaction for both parties.• Coordinated and participated in the healthcare for local students athletes during fall sports season.• Met with healthcare leaders and community organizations to obtain feedback to continually refine opportunities to provide optimal care and services for patients.• Introduced telemedicine capability and concept allowing increased patient access to care.• Led efforts to secure government funding: Small Business Administration (Paycheck Protection Program) in response to COVID-19. Show less

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  OrthoLive

  Jul 2020 - Aug 2022

  Business Consultant

  Industry senior consultant leading outreach and business development efforts for telemedicine facilitation with best in class orthopedic virtual care platform contributing to the streamlining of care ensuring patients can be treated timely and effectively.

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  Radial Health

  Jan 2021 - Jan 2021

  Regional Director of Operations

  Senior leader responsibility for Florida/Southeast operations in targeted growth markets: Pensacola, Daytona Beach, Tampa/St. Pete. Contracted entities/business partners included: hospitals, assisted living and nursing facilities.

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  GROWING HOME SOUTHEAST, INC.

  Aug 2022 - now

  Vice President of Performance and Innovation

  Senior executive leader driving business decisions and execution in key functional areas: Corporate Compliance, Accreditation, Quality Assurance/Performance Improvement, Risk Management, and Business Integration/Optimization.