Prem Nishan

Experience

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  Ibrain international

  Nov 2001 - Mar 2005

  Software engineer
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  Discoverture solutions

  Apr 2005 - Oct 2006

  Team Leader
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  Iblesoft

  Jan 2006 - Jan 2007

  Programmer Analyst
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  Verusant Technologies India Pvt.Ltd

  Nov 2007 - Apr 2008

  Project Leader
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  Seven Seas Technologies India Pvt.Ltd

  Apr 2008 - Aug 2010

  Project Manager
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  Cybage Software Pvt. Ltd

  Aug 2010 - Jun 2015

  Project Manager

  Project / Delivery Management,Requirement Definition & Management,Client Engagement Software Development,Project Set up and Stabilization,Effort & Cost Estimation,People Management Risk Management,Quality Management,Release Management,Relationship Management and Presales activities.

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  ProcessMAP Corporation

  Jul 2015 - Aug 2023

  Sr. Manager Delivery & PMO

  • Leading a team of more than 45 resources for spearheading the PMO Function and anchoring the projects• Coordinating with cross-functional teams such as Research, Product Development, Quality Assurance, Support & Marketing teams to create synergies leading to a high level Product delivery• Defining service standards & guidelines, governance structure, best practices that serve as benchmark for excellent service delivery with multi-disciplined digital space with consistency of reporting results• Devising risk management plans including assessment of SLAs / SOPs and preparation of to-be minimal service disruption• Selecting the most relevant tools/techniques to meet specific client requirements; understanding the benefits of using state-of-the-art methods and tools and their application on a particular engagement• Visiting Corporate Headquarters to successfully secure the upsell project implementation and strategize the PMO activities• Setting out standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLAs• Requesting to recover several large scale projects to successful delivery; standardizing new configuration and project planning processes, realizing more than a 100% increase in collaboration efficiencies• Introducing metrics to project schedules, which objectively monitor schedule variance and measure schedule status• Improving visibility into all new client implementations to all stakeholders after introducing & standardizing new departmental onboarding processes• Developing mechanism for transition for global clients using robust share service model; establishing framework of transformation, transition and delivery model Show less