Rachel Basantes

Experience

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  Fred Astaire Dance Studio

  Jan 2013 - Jan 2018

  Office Manager

  • Face of the company, greeted customers as they walked in• Assisted customers with scheduling appointments• Managed CEO’s schedules• Answered on average of 30 incoming daily phone calls• General clerical duties including, copying, faxing, scanning, filing, and ordering supplies• Manage, update, and organize the contact database• Provided administrative support to a total of 6 staff members• Trained new employees• Working with computers and using programs such as Microsoft Word, Excel, and Publisher• Handling and recording payments • Work on weekly sale reports to send to headquarters • Creating posters, flyers and monthly calendars for events Show less

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  Fitzpatrick Hotel Group

  Mar 2018 - Apr 2019

  HR Coordinator

  • Handled/processed Disability, PFL, FMLA, and workers comp forms• Posting job ads and conducting interviews• Schedule drug and background checks and call references for pre-employment• Writing employment verification letters• Assisting the Director of Human Resources• Handled all new hire procedures including: creating employee files, ensuring all paperwork is properly filled out and submitted to the accounting department, and organized employee orientation.• Ensure all I-9’s and files are up to date• Ensuring employees are following hotel polices and procedures Show less

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  SoilAir Selection

  Apr 2019 - Apr 2020

  Human Resources Specialist

  • Conducted new hire orientation and sexual harassment trainings• Cross-trained in accounting and payroll• Creating a new hire orientation and guide manual for new employees• Made improvements in the handbook• Process hiring/firing employees• Dealing with employee complaints and solving issues• Implemented an I-9 and employee file audit• Implemented commuter benefits for the company• Creating atleast 3 weekly social media posts on Facebook, Instagram and Twitter• Updating the website • Creating bi-weekly mail chimp campaigns Show less

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  Holiday Inn Palm Beach Airport

  May 2021 - now

  Human Resource Coordinator