Betsy Denning

Experience

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  Baltimore County Public Library

  May 2006 - Jul 2016

  Part-time Librarian

  Provided information services using print and electronic resources. Advised customers on all types of materials offered by BCPL.Assisted customers with technology-related questions and provide instruction on computers and electronic devices.Participated in the Green and Sustainable Cross-Function Team, collaborating with team members to plan environmentally-friendly improvements to the library system.Member of the Virtual Services Committee, providing online information services to the general public through live chat on Maryland AskUsNow! and online through BCPL’s Ask a Question service.Participated in Perry Hall’s Summer Reading Club Team: helped plan and coordinate Summer Reading Club activities and training. Hosted Perry Hall programs and participated in outreach activities. Participated in the Perry Hall Merchandising Team: helped plan and implement merchandising displays. Participated in Perry Hall's programming team: updated the branch PowerPoint and Events Calendar, helped plan branch programs for all ages.Contribute to library’s collection maintenance and development.Respectfully work with internal and external customers of diverse backgrounds. Show less

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  International Dyslexia Association

  Oct 2006 - Apr 2010

  Information & Referral Specialist

  Developed and implemented ideas to increase bookstore sales and increase efficiency. Streamlined the shipping department, implementing a time-saving and user-friendly system by switching to an online shipping and labeling system.Researched and developed department resource information for printed communications and talking points. Conducted research to identify trends and developments relevant to literacy.Responded to information requests by phone, e-mail, and in person from clients of diverse backgrounds.Coordinated publication of new books and fact sheets produced by the IDA with the publications committees.Managed stock of online bookstore, posted new inventory to website, created advertising flyers for the bookstore.Managed bookstore at annual conference: oversaw merchandising, collection, and volunteer staff. Show less

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  Johns Hopkins University

  Apr 2010 - Jun 2013

  Administrative Coordinator, Managing Editor, Global Water Program (GWP) (Now JHU Water Institute)

  Planned, organized, and coordinated GWP programs, including World Water Week.Wrote and posted all news announcements for program activities, seminars, and funding opportunities on the JHU GWP website with photos, from June 2010 to June 2013.Developed and implemented the Global Water Program Social Media Strategy.Acted as managing editor for Global Water Program’s online publication, Global Water Magazine. Coordinated publication process, acted as liaison between authors and program manager, wrote news and articles, edited and proofread articles in compliance with the JHSPH Style Manual, posted articles and pictures to the website, coordinated magazine contributors and publishing calendar.Planned, prepared, and presented programs at local Baltimore City middle schools on global water issues.Coordinated with JHU administration and researchers on grant proposals, researched new grant opportunities using electronic research databases. Show less

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  Anne Arundel County Public Library

  Jul 2016 - now

  Library Associate