Alyssa M.

Experience

• 

  The Fitting Touch

  Feb 2008 - Dec 2014

  • Scheduled and conducted interviews to hire and train the staff• Reviewed and organized paperwork for applicants and new hires• Developed weekly schedule• Placed all special and replenishment orders• Led visual merchandising, inventory management and order processing• Directed sales floor activities, assisted customers and addressed customer concerns • Scheduled and conducted interviews to hire and train the staff• Developed weekly schedule• Placed all special orders• Led visual merchandising, inventory management and order processing• Directed sales floor activities, assisted customers and addressed customer concerns• Assisted in opening a second location in Franklin, TN • Handled all management responsibilities in absence of store owner• Assisted with training new hires• Placed all special orders• Handled customer service issues• Supervised and motivated employees • Opened and closed the store• Drove sales and productivity• Assisted in visual merchandising• Assisted customers with product selection • Assisted customers with product selection• Operated cash register• Assisted in visual merchandising

  • Store Manager

    Nov 2012 - Dec 2014

  • Store Manager

    Jul 2012 - Nov 2012

  • Assistant Store Manager

    May 2011 - Jul 2012

  • Key Holder

    Aug 2009 - May 2011

  • Sales Associate

    Feb 2008 - Aug 2009
• 

  Jackson

  Dec 2014 - Feb 2022

  • Compile and analyze data on multiple competitor product lines and methods of operation • Support the sales, product, and actuarial teams with regular updates on competitive developments• Produce written reports, summaries, and presentations on competitive trends for various stakeholders• Create and maintain spreadsheets and content for internal competitor product database • Communicate detailed information to both internal and external contacts • Ensure product launches are conducted efficiently and in accordance with compliance • Review marketing materials thoroughly to ensure accuracy• Create and maintain spreadsheets and content summarizing the company’s products• Communicate comprehensive product updates to wholesalers and other internal stakeholders • Act as a liaison between the sales desk and the other departments within the company• Collaborate with sales, operations, licensing, and legal to resolve both common and complex issues• Provide accurate information to wholesalers about products and operations• Give proper guidance to wholesalers to ensure efficient operational processes• Handle crucial conversations with ease and compassion • Support external wholesaler in efficiently managing a territory with over 300 advisors• Mediate between advisors and customer service to ensure accuracy of policy issuance• Consult advisors on case design to identify the most suitable solutions for a variety of clients• Analyze and interpret MarketMetrics data to identify areas of potential growth and improvement • Prospect advisors to identify leads and increase total premiums and market share

  • Competitive Insights Analyst

    Dec 2019 - Feb 2022

  • VA Product Analyst

    Jun 2018 - Nov 2019

  • Sales Resource Specialist

    May 2017 - May 2018

  • Internal Wholesaler

    Dec 2014 - Apr 2017
• 

  AllianceBernstein

  Feb 2022 - now

  • Manage 8 global ERGs with 29 total chapters and over 50 co-chairs supporting their 70+ events and initiatives each year• Amplify the firm’s DEI mission and endeavors through newsletters, the intranet, and the external website• Serve as the primary source of truth for DEI reports and talking points for critical internal and external stakeholders• Conduct research and analysis to inform the firm’s DEI strategy and advance DEI efforts

  • AVP | Diversity, Equity & Inclusion Manager

    Feb 2024 - now

  • Diversity, Equity and Inclusion Specialist

    Feb 2022 - Feb 2024