Abhijith Anilkumar

Experience

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  100 PLUS IT SOLUTION

  Jun 2022 - Jan 2023

  Relationship Manager

  Role and Responsibilities:* Managed and nurtured client relationships, ensuring their needs were met promptly and efficiently.* Utilized software tools such as MS Word, MS PowerPoint, MS Excel, C++ programming, Python, and Django to streamline processes and improve client interactions.* Conducted regular client meetings to discuss project progress, gather feedback, and identify opportunities for additional services.* Coordinated with internal teams to resolve client issues and ensure the timely delivery of solutions.* Prepared detailed reports and presentations for senior management, highlighting key performance metrics and client satisfaction levels.Key Achievements:* Improved client retention rates by 25% through proactive relationship management and excellent service delivery.* Streamlined client onboarding processes, reducing the time required by 30%.* Received commendations for obedience, honesty, and dedication in fulfilling responsibilities. Show less

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  ICICI Prudential Life Insurance Company Limited

  Jan 2023 - Dec 2023

  Unit Manager

  Role and Responsibilities:* Led a team of insurance advisors to achieve sales targets and deliver customer service.* Developed and implemented strategic sales plans to expand the company's customer base.* Provided training and mentoring to new advisors, enhancing their sales skills and product knowledge.* Conducted market analysis to identify opportunities for growth and competitive positioning.* Ensured compliance with regulatory requirements and company policies.* Maintained relationships with clients, addressing their concerns and providing tailored insurance solutions.Key Achievements:* Increased sales by 20% within the first six months.* Enhanced customer satisfaction scores by 15% through effective service and support.* Recognized as the top-performing Unit Manager for Q2 2023. Show less