
Chris Chapman
Technical Support Specialist at Sage (Accountants Segment)

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About me
Sage 200 Technical Support Consultant at Sage
Education

Northumbria University
1996 - 1999Economics
Experience

Sage UK
Apr 2005 - nowTechnical Support Specialist at Sage (Accountants Segment)Extensive technical knowledge Sage 50 Accounts and Payroll software. I am currently backline support for internal queries, as well as being responsible for customer escalations and data investigation.Currently responsible for analysing feedback from accountants to draw up recommendations and present feature requirements for future releases of Sage 50 software to R&D. Also involved in coaching frontline members of staff as well as producing regular reports and written recommendations to aid their development, impacting ability to deliver results. Show less

Sage
Oct 2015 - nowAfter over 10 years of supporting Sage 50 products at both frontline and backline level, I moved into the world of supporting our Business Partners on Sage 200 software.Currently covering Financials, Commercials, Bill of Materials as well as Sage 200 Standard Online modules.
Developer Services Technician
Oct 2022 - nowSage 200 Technical Support Consultant
Oct 2015 - now
Licenses & Certifications
- View certificate

How to Research and Write Using Generative AI Tools
LinkedInJul 2024
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