Amal Mokhtar

Experience

• 

  Jotun

  Jun 2007 - Sept 2007

  Travel Coordinator - summer training

  Mange the hotel reservations Mange the flight ticketsorganize the company events organize and make all the preparations for meetings

• 

  Lafarge

  Aug 2009 - now

  I am responsible for : -I am responsible for all Accounts payable tasks as : -Process all purchases (supplier invoices) and refunds (credit notes) -Analyze purchases by expense type (coding invoices) -Obtain invoice authorization -Account for the correct treatment of Tax/VAT on expense invoices-Set-up and maintain supplier accounts -Reconcile supplier accounts and resolve differences -Deal with supplier account queries via telephone, email and fax and resolve queries promptly-Resolve significant issues (e.g. final demand letters) promptly -Send out remittance advice-Process staff expenses (cash and credit cards) -Process credit card statements -Process petty cash vouchers-Monitor accruals for management accounts Show less • Provided high-level administrative support and managed organizational policies and procedures.• Supervising and handling the Department’s Corporate services helpdesk• Responsible for the up-to-Date Communication with customers on requests/complaints which helped them sensing progress, & problems resolution.• Facilitated customer satisfaction through immediate resolution of conflicts for strengthened client retention and loyalty• Developed work process of office and work environment to increase the efficiency of the day to day task by simplifying and standardizing the work flows and Process Maps.• Created Daily and Weekly reports related to the administrative work to keep the department updated and to provide information and awareness to decrease our reaction time to issues.• Prepared Monthly reports showing the overall performance and Achievements status of the department • Statistical Analysis of this information to have an informative estimate of the lead time for administrative work to benefit in preparing the SLA.• Acted as a focal point of contact for the HR Coordination team, and ensuring that required process is being followed, and reporting the monthly protocol list as requested.• Managing Lafarge account in Mobnil • Managing the hotel deals with Lafarge • Assisted in tender and choosing supplier• Reporting directly to the Corporate Services Facilities Manager Show less

  • Accounts Payable Accountant

    Jan 2013 - now

  • Administrative Assistant

    Aug 2009 - Jan 2013