Zoe Shpiner, ACSW

Experience

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  Camp Ramah in California

  Jun 2013 - Aug 2013

  Summer Camp Counselor
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  Dress for Success Worldwide-West

  May 2014 - Aug 2014

  Development and Corporate Communications Intern

  Established more efficient methods of organizing finances, donation details, and other crucial information through Jotforms and ExcelFormed an official orientation manual outlining the responsibilities and tasks required for interns and administrative assistants Organized outreach methods to raise money for expanding operations, requesting funding, and sponsorship

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  LA Family Housing

  May 2015 - Aug 2015

  Community Development and Outreach Intern

  Created educational, recreational, and creative activities to engage the youth and adolescents Connected children with tutors in various subjects to help encourage their academic successConstructed a resource manual informing families on their new communities after transitioning out of homelessness

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  Uptown Treehouse, Inc.

  May 2016 - Mar 2017

  Assisted in managing clients' social media presence on Facebook, Twitter and other social channels andplatformsConducted preliminary research for new business development initiatives and new tools for social mediamanagementIncreased internal Uptown Treehouse Twitter followers by use of Socedo as well as original creative content and postsBrainstormed, created, and executed unique digital media campaigns for Uptown Treehouse internally aswell as for clientsCurated and created weekly editorial calendars for clients Show less

  • Junior Copy Writer

    Dec 2016 - Mar 2017

  • Social Media Marketing Intern/Junior Copy Writer

    May 2016 - Mar 2017
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  Teach For America

  Sept 2016 - Aug 2017

  Campus Campaign Coordinator

  Managed and implemented high-visibility marketing, publicity, and social media campaigns to ensure Teach For America maintains a strong presence on campusPlanned and executed highly-attended events on campus such as information sessions and alumni panelsNetworked with professors and student organizations to secure Teach For America presentations in classes and meetings

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  Lehigh University

  Jan 2017 - May 2017

  Women's Center Intern

  Use related experience working in and with the Women’s Center and research on relevant issues to develop a critically-informed analysis of how to implement feminist praxis at Lehigh University Conducted and facilitated an organized, constructive, and successful Feminist Friday discussion that reflects the overall research of the project Planned, organized and executed 'Beyonce Day', a university wide event in which students were encouraged to critically think and analyze Beyonce's cultural and social significance in society today Show less

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  ChowNow

  Jun 2017 - Jul 2021

  Responsible for executing against email communication calendar aligned with a restaurant’s lifecycle on the ChowNow platform and generating “top-of-funnel” leads for the Restaurant Marketing Manager team. Grow existing lead generation funnels through salesforce reporting, guiding content, and optimizing touch pointsDevelop strategies to assist sales’ outbound lead generationConsistently contribute $20,000+ in Monthly Reoccurring Revenue for the company Analyze client data for executing and implementing informed, strategic marketing initiatives Collaborate with other departments to improve and iterate product offerings for clientsDevelop personal organizational strategies for identifying and landing cross-selling opportunities for a portfolio of 1,000+ accounts Provide thorough, in-depth, individualized marketing consultations for growing client revenue Efficiently collected client assets and information, coordinated behind-the-scenes account setup across multiple departments, upsold on various products, effectively trained clients on our technology and process, accurately logged all activity and data in Salesforce, prevented pre-live churn, and positioned all restaurants for a successful launch.

  • Sr. Restaurant Success Manager, Copy Specialist

    Mar 2020 - Jul 2021

  • Sr. Restaurant Marketing Manager

    Jul 2019 - Mar 2020

  • Restaurant Marketing Manager

    May 2018 - Jun 2019

  • Account Coordinator

    Jun 2017 - May 2018
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  Los Angeles Room & Board

  Aug 2021 - Apr 2022

  Clinical Case Manager

  Provided individual counseling and support services to individuals ages 20+ experiencing homelessness, with diagnoses including anxiety disorders, depressive disorders, adjustment disorders, gender dysmorphic disorders, personality disorders and post-traumatic stress disorder. Implemented evidence-based interventions such as Motivational Interviewing (MI), Problem Solving Therapy (PST), and Cognitive Behavioral Therapy (CBT). Collaborated with LCSW Supervisor to evaluate diagnosing and progress notes and design a treatment plan and interventions to improve and increase the overall well-being of the client. Developed and co-facilitated weekly group therapy sessions for homeless, young adults presenting with anxiety, depression, and trauma related mental health challenges. Created individual treatment plans, administer biopsychosocial assessments, and psychological assessments such as the GAD 7, PHQ 9, and PCL-5 with Criterion A. Show less

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  Didi Hirsch Mental Health Services

  Aug 2022 - May 2023

  Clinical Social Worker

  Conducted assessments and individual psychotherapy therapy sessions with clients presenting with complex trauma and diagnoses of Mood Disorders, Personality Disorders, Substance Use, Depression, Anxiety, and PTSD.Created and implemented effective treatment plans and established therapeutic goals informed by clients' unique histories, beliefs, values, and needs. Collaborated with an interdisciplinary team of clinicians, psychologists, psychiatrists, nurses, case managers, and other mental health professionals to ensure the best possible treatment outcomes for clients.Provided individual rehabilitation to high acuity clients, including referrals to community support services, medical care, housing, rehabilitation & drug/alcohol services, and support groups. Show less

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  Didi Hirsch Mental Health Services

  Jul 2023 - Jan 2025

  Therapist I

  Provide intake assessment, crisis intervention, and psychotherapy to adults with a history of mental illness, trauma, and/or co-occurring disorders.Utilize evidence based practice (EBP) to formulate an initial plan of treatment; assess and monitor condition of client to evaluate treatment and adapt interventions as needed.Independently perform intake assessments, formulate diagnoses, and case conceptualization using a culturally competent approach.

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  Hella Good Therapy

  Aug 2023 - now

  Psychotherapist
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  Jordyn Levine LCSW, Inc.

  Mar 2024 - now

  Psychotherapist