Juan Gabriel Mora

Experience

• 

  HOVG

  Nov 2012 - Jan 2015

  Supervisor

  I had to drive a team from +20 people making sure we were in target with the metrics and the company’s objectives, I was responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained.

• 

  IBM

  May 2015 - Jan 2025

  Support IBM executives from US and Canada. Produce great feedback from clients. Lead a new initiative for the WPS (Workplace security) in the organization and auditor also basic and intermediate Excel trainer.

  • First Line Manager

    Dec 2022 - Jan 2025

  • Senior Administrative Assistant

    May 2015 - Dec 2022