Debora Plante

Debora Plante

HP \ Dell Support Technician

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location of Debora PlantePomona, California, United States

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  • Timeline

  • About me

    Information Technology and Services Professional

  • Education

    • Mount San Antonio College

      2002 - 2006
      Associate of Science (A.S.) Computer Programming -Networking

      PRESIDENT'S LIST - TWICEDEAN'S LIST - TWICE

    • Mount San Antonio College

      2002 - 2006
      Associate of Science (A.S.) Telecommunications
  • Experience

    • Peak Organizations

      Nov 2009 - now
      HP \ Dell Support Technician

      Several Contract Projects ~ For BearStern, Chase- J. P. Morgan, Direct TV. Duties: Deployment of HP Network Printers in WAN environment removal old legacy printers.Data migration, conversion, and setting up user accounts.

    • Apex Systems

      Nov 2009 - Dec 2009
      Hardware Technician

      Project contract work for Unisys Systems and Los Angeles County D.P.S.S... Duties: Imaging of hard drives, install workstations, printers, hook up computers at different client sites, and setting up users’ account profiles. Required installing - 16 systems per day at a minimum and be able to lift 50 lbs or more.

    • SA Computer Services, Inc

      Dec 2009 - Feb 2010
      HP Support Technician

      Project contract work for Bank of America and Countrywide Company merge. Refresh Project –Corporate and Stock Exchange Trading Floor systems (Calabasas) 2000 machine deployment, data migration, conversion, and setting up user accounts including Outlook and Lotus Notes. Technicians were required to unpack and inventory every piece of new equipment coming in the building and then again tracking as the each system going to network and all equipment coming off the line. Every hard drive was scrubbed completely of all data and inventoried one last time as dead system. The final step was to pack up the systems for shipping. Show less

    • A 3 Solutions

      Aug 2010 - Aug 2010
      Software testing Technician:

      Project contract work for Mattel Toys, Inc. Duties:Creating custom images using Norton’s Ghost. Installing images on each of the computer systems that they were created for and then testing the integrity of the images. Creating documentation and installation instructions that was sent out with the images to their IT departments around the world.

    • Millennium Technology Group and IKON

      Nov 2010 - now
      Dell Lead Technician

      (Multiple Contract Projects) for clients – Disney and The Los Angeles Convention. Duties: The removal of the Disneyland Business Centers’ computer systems from network preformed a number of hardware upgrades, configuration and tested, relocation of systems put back into the network and testing of new network configuration. Another project required the removal of computer systems, networked printers, cash registers, ATM scanners, UPS and FED EX postal scales and tracking equipment from network. On completion of their remodeling was completed to reinstall all equipment back into the network. RICOH Aficio Printers troubleshooting hardware and software solutions. Los Angeles Convention project was the setting of a new “Business Center” removal of computer systems, networked printers, cash registers, ATM scanners, UPS and FED EX postal scales and tracking equipment from network. Show less

    • Robert Half International

      Feb 2011 - now
      HP / Dell Lead & Support Technician

      (Multiple Contract Projects) for Activision / Intuit / Disney Studios / Riot Games. Duties: Deployment of hundreds of new systems, desktop, laptop relocation and worked as part of the advanced Q and A team.

    • Northrop Grumman Corporation

      Jan 2014 - Jan 2014
      • IT

        Jan 2014 - Jan 2014
      • IT

        Jan 2014 - Jan 2014
  • Licenses & Certifications

    • A+ Certified Professional Technician

      CompTIA
    • Basic Wireless Technology

      DELL
    • Certified System Expert Managed Deployment Tech Lead

      DELL
    • Dell Certified System Expert On-Site Troubleshooting

      DELL
    • DMS Client Soft-Skills

      DELL
    • Point of Sale Product Certification

      DELL
    • Service Call Essentials – EMEA Client & Enterprise

      DELL