Rebecca Gallagher

Experience

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  Rebecca Gallagher Design LLC

  Jan 2004 - Sept 2004

  [Freelance 2000-2022] Art Director / Project Manager / Graphic Designer

  Collaborate with and support local Baltimore/DC-based agencies, as well as National and International non-profits to create a wide array of print and digital products, perform production tasks, and remediate documents so that they meet WCAG and 508 standards, including tagging PDFs. Independently manage projects and develop designs from concept to completion. Adhere to existing brand standards and styles. Develop new brand standards and styles. Clients include Special Olympics, Junior Achievement, Wikimedia Foundation, KTD Creative, local musicians, and small business owners. Show less

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  Junior Achievement USA

  Jan 2005 - Jan 2005

  [Freelance 2020-2024] Graphic Designer and PDF Remediation Specialist

  Layout and design complex multi-page educational materials in Adobe InDesign and remediate documents so they meet WCAG and 508 standards. Consult and train on accessibility best practices and PDF remediation.

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  CareFirst BlueCross BlueShield

  Nov 2006 - Nov 2012

  Graphic Designer

  • Modernized Vitality, CareFirst’s magazine distributed to 1 million members, with a refreshed design.• Elevated CareFirst’s reputation at conferences and large events by designing and producing engaging marketing campaigns.• Integrated marketing and communications ideas and strategies into a wide variety of print and digital graphic design projects.• Independently managed design projects and effectively worked within teams.• Promoted consistency across a suite of graphic design products by writing and developing internal manuals, style guides, and templates. Show less

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  Pearson

  Nov 2012 - Oct 2019

  Senior Multi-Media Graphic Design/Animation Analyst

  • Positively impacted online learning for students and school staff by creating delightful graphics and UI designs for interactive instructional experiences and animated videos.• Collaborated with designers, writers, editors, AV specialists, developers, and animators.• Facilitated consistency and alignment for products and tools by authoring, documenting, and updating design standards and templates.• Managed scheduling and projects for independent contractors and vendors. • Facilitated the growth of junior designers through mentorship.• Ensured that print and digital documents and designs are as usable and accessible as possible for as many people as possible by applying WCAG Accessibility design standards.• Reinforced and strengthened the Pearson brand by designing logos, infographics, presentations, videos, online newsletters, and email templates for Marketing and Human Resources. Show less

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  Noblis

  Oct 2019 - Apr 2023

  Graphics & Media Designer

  • Enhanced Business Development proposals and captures with compelling graphics and videos.• Increased the learnability of products by creating how-to guides and custom training videos.• Ensured graphic designs and digital products (UI/UX) are as usable and accessible for as many people as possible by applying WCAG accessibility best practices and performing 508-compliance remediation on documents.• Streamlined and modernized the Conference Services for our government client by designing an appealing and useable internal website that consolidated services.• Updated and improved the organization of websites by developing wireframes, mockups, and prototypes designed to meet the varied and complex needs of users and business owners.• Strengthened the perception and usability of Confluence and SharePoint pages by developing unique design systems and custom layouts. Show less

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  Alcor Technical Solutions, LLC.

  May 2023 - now

  UX Solutions Architect 2 – Multimedia Content Specialist

  • Uncover pain points and identify ways to increase the efficiency of complex processes by facilitating Service Blueprint working sessions with customers and subject matter experts to map flows and collect sentiments and data.• Evaluate custom applications for usability, accessibility, and other prescribed metrics by performing Heuristic Evaluations to identify opportunities for improvements to the user experience (UX).• Bring clarity to processes by interviewing people and subject matter experts to create diagrams that visualize flows.• Enable the research and development of custom-built applications by creating wireframes, mockups, and prototypes based on requirements and sharing these with customers iteratively for feedback and approval.• Enhance the learnability and decrease calls to the Service Desk for custom-built applications by developing instructional videos and quick start guides. Show less