Matthew Moody

Experience

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  Vincennes University

  Oct 2005 - Jun 2007

  Admissions Counselor

  • Recruitment Territory Manager for 23 Indiana Counties• “PreVU” Visit Campus Open House Coordinator• Supervisor for a team of 10 student tour guides and website bloggers• One-on-One Admissions Counseling with prospective students and families

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  IUPUI

  Jul 2007 - Jan 2017

  • Implementation of Salesforce CRM and Salesforce Marketing Cloud with functional configuration based on current office business processes, university student systems and their relationship to CRM tools• Design and conduct campus constituent relationship needs assessment and provide assistance with the conceptualization and construction of communication campaigns• Coordinating training, documentation, communication and support efforts with current emphasis on system and software capability and set-up• Developing standards and business practices to best utilize the Salesforce CRM system and program features within the office Show less • Supervised, hired and managed a frontline staff of fifteen hourly student employees and two full time admissions counselors that served prospective students by responding to over 40,000 phone calls, 35,000 emails and 13,000 on campus visitors per year assisting a diverse prospective student population through the application and enrollment process• Troubleshooting of student application issues and concerns and collaborated with office functional teams, Enrollment Management Division Offices and other Student Service Offices on campus to ensure a seamless enrollment process for prospective students• Train and supervise the on-campus admission counseling done by a full-time professional staff of ten for prospective students on admission policies at IUPUI and the college search process• Construct weekly schedule for frontline staff to maintain adequate office coverage while staying within budgeted funds for positions Show less • Recruitment Territory Management• Transfer Recruitment Coordinator for Ivy Tech Community College and Vincennes University• Military Student Liaison• Early College Program Liaison including extensive relationship building and program evaluation with Ben Davis University located in Indianapolis, IN• Alumni Recruitment Program development • Application file review for university and program admission for five different student applicant classifications• One-on-One Admissions Counseling with prospective students, families and community and school advocates Show less

  • CRM Analyst for the Office of Undergraduate Admissions

    Dec 2015 - Jan 2017

  • Client Services Manager for the Office of Undergraduate Admissions

    Mar 2012 - Dec 2015

  • Assistant Director of Undergraduate Admissions

    Jul 2007 - Mar 2012
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  IUPUI and Ivy Tech Coordinated Programs (Passport)

  Feb 2015 - May 2015

  Interim Director

  • Supervise and manage staff providing pre-transfer advising and student support for Ivy Tech Community College Central Indiana students • Coordinate writing of 2 + 2 transfer agreements between Ivy Tech Community College and IUPUI• Serve as informational liaison between Ivy Tech Community College Central Indiana and IUPUI • Oversaw a Human Resources position re-classification for the two full-time positions with in the office and served as the search committee chair to hire one full-time Academic Advisor• Planning and budget management of the office’s outreach activities for the upcoming academic year Show less

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  Indiana University–Purdue University Indianapolis

  Jan 2017 - now

  Associate Director for Strategic Operations for the Office of Undergraduate Admissions