BIRENDRA SINGH RANA

BIRENDRA SINGH RANA

CUSTOMER SERVICE ASSOCIATE

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  • Timeline

  • About me

    AVP at ICICI Securities

  • Education

    • AFAC

      1996 - 2002
      High School
    • Institute of Cost and Works Accountants of India - ICWAI

      2007 - 2010
      ICWAI ICWAI B
    • Mumbai University

      2003 - 2007
      Bachelor of Commerce (B.Com.) Accounting and Finance A

      Activities and Societies: MARATHON RUNNING, NCC, EVENT MANAGEMENT

    • Mumbai University

      2007 - 2009
      Master's degree Accounting B

      Activities and Societies: MARATHON RUNNING

    • Padmashree Dr D. Y. Patil Vidyapeeth

      2009 - 2012
      Master of Business Administration (MBA) Finance, General A

      MBA

  • Experience

    • R-TeC Systems (I) Pvt. Ltd.

      Apr 2007 - Nov 2007
      CUSTOMER SERVICE ASSOCIATE

      CUSTOMER SUPPORT & SALES

    • JET AIR PVT LTD

      Nov 2007 - Sept 2008
      CASHIER CUM ACCOUNTANT

      Handled all cash and credit card transactions, updating the counter sale data and all sales related banking transaction Attending to the walk-in passengers at the check-in and ticketing galleriesMaintaining ASR (Agent Sale Report) accounting package, checking and closing Agent Report, checking and tallying credit card report, tallying credit card report with ASR and EDU Settlement and closing station end for the day. Good exposure in cargo dept. handling all sorts of queries of agents, Scrutinizing Airway Bills, updating the same in system, Checking short/excess claims. Show less

    • TERRAFORM REALTY

      Sept 2009 - Aug 2014
      Deputy Manager

      MIS & Data Analysis for Sales & Collections operation.Handled customer queryPrepared project feasibility reports for new & old project & Revenue report.Up-dating of MIS on daily basis.Internal Auditor for ISO.Prepared Director’s report, Sale report, Cash flows, Daily reports, and Marketing report as per Managements requirement.

    • Acme Housing

      Aug 2014 - Oct 2022
      Senior Manager

      MIS, Accounts & Finance, Customer Service & Business Process.Data Analysis, Fund utilization, Process Improvement, Documentation verification, Internal documents auditing, Cash flows, Budgeting, Collection Review, Reports generation as required.Presenting operational dashboard to senior management.

    • ICICIdirect Securities

      Aug 2022 - now
      Assistant Vice President
  • Licenses & Certifications

    • Career Edge - Knowdown the Lockdown

      TCS-iON Digital Manufacturing Solution
      May 2020
    • Advanced Google Analytics

      Google Analytics Academy
      May 2020
    • Problem Solving with Excel

      PwC
      Jun 2020
      View certificate certificate
    • Construction Finance

      Columbia University in the City of New York
      May 2020
      View certificate certificate
    • Lean Six Sigma White Belt Certification

      Aveta Business Institute
      Apr 2020
    • Excel Skills for Business: Essentials

      Macquarie University
      Jun 2020
      View certificate certificate
    • BIG DATA ANALYTICS: OPPORTUNITIES, CHALLENGES AND THE FUTURE

      Griffith University
      May 2020
      View certificate certificate
    • Scrum Fundamentals Certified (SFC)

      SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
      May 2020
    • Digital Skills: Digital Marketing

      FutureLearn
      May 2020
    • Six Sigma Yellow Belt

      6SIGMAstudy - The global certification body for six sigma certifications
      Apr 2020