Shruti Arora

Experience

• 

  Verizon

  Jun 2017 - Jul 2018

  Accountant

  Educating customers about our business solutions.Cold-calling, generating new leads and prospecting accounts.Closing customer contracts and generating new sales.Using Salesforce automation tools to track progress and report goals.Analyzing consumer needs and developing innovative solutions.Managing team members and facilitating collaboration in the workplace.

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  Simform

  Jan 2018 - Jan 2020

  Human Resources Assistant

  • Provides advice, guidance and support regarding employee relations’ matters to Managers and Staff in accordance with the Port Stephens Council Enterprise Agreement 2011. This includes: leave provisions and management, flexible working arrangements, hours of work, salary system, overtime, code of conduct, performance management/disciplinary procedures, grievance and dispute resolution and production of contract documentation to employee’s regarding conditions of employment• Review of Human Resource Policies, Management Directives and Guides to ensure compliance with relevant legislation and improvement in line with Business Excellence Principles• Develop and maintain relationships with internal/external suppliers and participate in external human resource networks• Assist the Human Resources Manager on Organisation Development projects• Provide guidance, coaching and support to Managers regarding Recruitment & Selection activities in conjunction with the Employment Co-ordinator• Provide expert advice on capabilities and functions of HRIS whilst maintaining integrity of the data• Participate in Mercer Job Evaluation Assessment Team• Facilitate Council's Recognition Scheme Show less

• 

  Hybrid Skytrack Global Group

  May 2020 - now

  Senior Consultant

  *handling all incoming phone calls and internet leads.*confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). *BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.