Abhimanyu Jaiman

Experience

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  Nokia Siemens Networks

  May 2013 - Jun 2013

  Engineering Intern

  - Monitored and evaluated signal quality and performance using Statistical Signal Analysis.- Studied relevant embedded systems and network protocols involved in GSM communication.- Helped to ensure continuity of service to the clients and assisted in BTS planning.

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  Igneus Tech. Pvt. Ltd.

  May 2014 - Dec 2014

  Cyber Security Expert

  I was working as CSE and was looking for management profile and coordinator for training and certification program provided by the company to clients like Indian army ,Rajasthan and delhi police( cyber cell) nd educational institute in pan India .

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  EL-TRONICS

  Jan 2015 - Jul 2015

  Resident Engineer

  1. Achieve a consistent sales output by visiting all key clientsin your area according to a planned and organized dailywork schedule2. Focus sales efforts by studying existing and potentialvolume of sales3. Develop new areas & business while maintaining a goodrelationship with existing clients4. Contribute to team effort by accomplishing related resultsas needed.5. Keep management informed by submitting activity andresults reports, such as daily call reports, weekly workplans, and monthly and annual territory analysis6. Maintain professional and technical knowledge via regulartraining; reviewing professional publications; using theinternet; establishing personal networks.7. Monitor competition by gathering current marketplaceinformation on pricing, products, new products, deliveryschedules, etc.8. Plan Marketing activities like Exhibitions, Seminars, etc. inconcert with Central Marketing Team. Show less

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  Blooddonator.com

  Jun 2015 - Jun 2016

  Web Content Editor

  www.blooddonator.comInitiative, Developed and Controlled by Sanjay SHAURYA, is an Online Genuine World Wide Blood Donors Community where one can register as a voluntary Blood Donor from any corner of the World and donate Blood directly to the patient in their present city in emergent conditions.We provide features like Availability Status, Trust Rate, Donation Points,Verification Process, Contacting Mediums Update Details etc. for the ease of Blood donors and seekers. As a web content editors in www. blooddonator.comI am responsible for planning, creating,editing,publishing information and produce material for publication on websites on companies’ internal intranets or on the public Internet. and working with communication departments or external organizations, such as web design agencies, IT consultancies and media companies etc. Show less

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  Http://www.udaiputinsights.com/

  Jun 2015 - Jun 2016

  Editor

  UdaipurInsights.com is Media Portal for Tourism and Youth in India, undertaking Mount Abu and Ahmedabad along with Udaipur Latest AUpdates nd i am responsible for planning, creating, editing,publishing information and produce material for publication on websites on companies’ internal intranets or on the public Internet.

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  Grofers

  Jul 2015 - Jul 2016

  Fulfillment Manager –Operations

  Grofers is an on-demand delivery service connecting consumers with their local merchants. The service is currently available in major cities of India. Grofers partners with local merchants such as chemists, bakeries, grocery shops, organic food retailers. Users can order a wide range of products from stores around them and get everything delivered to their doorstep within 90-minutes.• Decision-making ability and a sense of responsibility• Act as a pivot between the store operations and field operations so that better coordination can prevail• Managing a multi-tier team encompassing, Assistant Fulfillment Manager, assistant station manager, Shoppers and delivery boys• Formulating the fulfillment strategy for city operations• Key areas are in supply chain management and business analytical• Comfortable with working for long and unpredictable hours• Proven ability to manage multiple projects while meeting challenging• Achieved team goals by guiding employees in coordinating and deploying best practices.• Supported senior company leaders by delivering reports outlining performance to drive process improvements.• Strategically scheduled team members to maintain optimal staffing levels at all times.• Responded to customer requests via telephone and email.• Monitored team performance to assess training requirements and areas in need of improvement.• Followed company procedures to maintain a work environment in a neat and orderly condition.• Created monthly employee schedules, ensuring proper staffing for every store shift. Show less

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  LifCare

  Jun 2016 - Apr 2019

  This is addon with the new role• Verified data integrity and accuracy.• Managed the design of dynamic widgets focused on B2C and B2B OPS.• Developed a new process for employee evaluation which resulted in marked performance improvements.• Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations.• Managed daily operations, including sales, purchasing, scheduling, and P&L AT B2B locations• Managed company operations, including staff hiring, training, development, scheduling, and supervision.• Identified opportunities to streamline operations, including Pharmacy launching, and running.• Handled the allocation of staffing resources at 8 locations.• Coordinated proper training and compliance by working with supervisors and operators.• Led Pharmacy improvement initiatives to advance operational efficiencies and increase revenue.• Optimized business processes. Show less This is what I do!!Manage evaluates, designs, executes, measures, monitors and controls business processes. Manage work to ensure that business process outcomes are in harmony with an organization's strategic goals. I work collaboratively across all departments of the organization to help improve the management of a business process. I also tend to focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives and goals. • Developed quality employees within the call center to take over leadership positions. • Maintained call center equipment in good working order to maximize productivity. • Determined quality assurance benchmarks and set standards for improvement. • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue. • Drafted budgets, monitored warehouse costs and reduced expenses when possible. • Trained new staff on job duties, company policies for rapid onboarding. Show less

  • Senior Manager-Business Operations at LifCare(Catalyst)

    Jul 2017 - Apr 2019

  • Manager Process Optimization

    Jun 2016 - Jun 2017
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  Burger Singh - A unit of Tipping Mr Pink Pvt Ltd

  Jul 2019 - Jan 2020

  Operations Management Specialist

  Efficiently manage and oversee daily operations of the QSR business franchise, working closely with the founders of franchise to achieve business goals, enhance customer satisfaction, and maintain a high level of operational excellence.-Spearhead the transformation of daily QSR operations, optimizing processes and strategies to accommodate increased order volume and store expansion from 50-80 orders per day to 250-400 orders per day-Implement an effective inventory tracking system to monitor stock levels and reorder points.-Analyze consumption patterns to strike a balance between maintaining optimal stock levels and minimizing waste..-Provide regular performance feedback and conduct training sessions to improve team skills and knowledge.-Implement hygiene and sanitation protocols to meet food safety standards.-Providing guidance and approvals for significant operational changes or decisions.-Monitor daily sales, expenses, and cash flow, providing detailed reports and insights -Collect and analyze customer feedback, identifying pain points and areas for improvement in service and quality. Show less

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  B se burger

  Feb 2020 - now

  Founder

  Building the first veg burger kitchen in Jaipur with 12 different types of burgers and fries each having a unique taste and different patty -Develop a menu that offers a variety of veg burger and fries options, catering to different taste preferences and dietary requirements-Create a unique brand identity that reflects the essence of Jaipur and the concept of vegetarian burgers.-Participate in local food festivals, cultural events, and markets to introduce your veg burger kitchen to the community.-Encourage customers to provide feedback on the menu, flavors, and overall experience. Show less

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  Dawa dost

  Aug 2020 - Dec 2020

  Operations Manager - Call Center and Medicine Delivery Logistics

  Plays a crucial role in overseeing the daily operations of the call center, with a focus on coordinating logistics and ensuring the timely and accurate delivery of medicines to customers. My role involves managing a team of call center agents, optimizing delivery processes, maintaining high levels of customer satisfaction, and working closely with the core team and founder -Lead and supervise a team of 6-10 call center agents and 5 delivery personnel.-Provide guidance, training, and performance evaluations-Collaborate with delivery teams to monitor delivery progress, address delays, and ensure smooth operations.-Coordinate the logistics and delivery operations of medicines to customers, ensuring timely and accurate deliveries.-Develop and implement strategies to streamline delivery processes, reducing delivery times and optimizing routes.-Handle escalated customer issues or concerns, providing effective resolutions and maintaining high levels of customer satisfaction.-Implement quality assurance processes to ensure accurate order fulfillment and adherence to delivery.-Ensure agents have access to necessary tools and resources to assist customers and manage deliveries effectively.-Collaborate for Cross-Functional with pharmacy teams, inventory management, and customer service departments to ensure seamless operations.-Analyze trends and customer feedback to identify areas for operational enhancements and service improvements. Show less

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  Mangal Electrical Industries Private Limited

  Sept 2021 - now

  SR. MANAGEMENT COORDINATOR OPERATIONS

  Senior Management Coordinator of Operations reporting to Managing Director.-Strategic Planning: Assisting the Managing Director in developing and implementing strategic plans for the organization's operations.-Process Improvement: Identifying areas for process improvement and implementing strategies to enhance operational efficiency. Optimize existing processes, eliminate bottlenecks, and enhance overall operational efficiency.-Identifying potential risks or issues that may impact operations and work with relevant stakeholders to develop risk mitigation strategies.-Performance Monitoring-evaluate the effectiveness of operational processes and identify areas for improvement.-Reporting and Analysis: Preparing reports and presenting data to senior management, highlighting operational challenges, and proposed solutions.-Project Management: Managing and overseeing specific projects or initiatives related to operations, ensuring they are executed within budget and timelines. Show less