Chris Brown

Experience

• 

  Starbucks

  Jul 2010 - Feb 2019

  District Training LeadTemporary District Manager during DM turnoverOngoing district-wide training/mentorship of Store ManagersAssisted in opening of 4 new locations, relocation of 1 location.Promoted/Trained 5 Store Managers, 15+ SupervisorsPersonally relocated 1 location from Mid-Volume Cafe to High-Volume Drive ThruTrain & Develop internal and external Store manager hires

  • Training Store Manager

    Feb 2016 - Feb 2019

  • Store Manager

    May 2015 - Feb 2016

  • Assistant Store Manager

    Sept 2014 - May 2015

  • Shift Supervisor

    Aug 2011 - Sept 2014

  • Barista

    Jul 2010 - Aug 2011
• 

  Vintage Church

  May 2012 - Sept 2014

  Rework & oversight of children’s ministry (60+ Children w/ 20+ Volunteers weekly)Kids Volunteer recruitment, training, scheduling, & retentionOversight of other ministry leaders & volunteers (6 volunteer leaders, 100+ volunteers weekly)Event Planning & Project ManagementOther operational tasks assigned by supervisor

  • Children's Director and Volunteer Coordinator

    Jun 2013 - Sept 2014

  • Intern

    May 2012 - Jun 2013
• 

  GoTo Foods

  Feb 2019 - Jan 2024

  - Responsible for leading the business relationships for all non-traditional venues including travel centers, airports, colleges and universities, and business and industry.- Provide support for the development of the vision and direction of non-traditional business growth.- Works with senior leadership team to define non-traditional strategic objectives; translates the objectives into a centralized plan; leads execution of all centralized plans.- Provides analytics and business models for Non-Traditional venue development.- Leads resourcing and planning coordination across operations support, shared services (e.g. supply chain, legal, and information technology) to ensure alignment and operational support for franchisees. Show less - Responsible for leading Franchise partners in building and driving market level business development and execution as the primary business consultant and point of contact for Franchise Partners.- Analyzed operating performance (P&L) and quality of execution. Conduct annual and cyclical business reviews to support franchisee's understanding to maximize business opportunities.- Support our Franchise Community with all the available systems, tools, training and executional support to ensure their ability to grow a profitable franchise business.- Be the primary cross-functional liaison for all relevant Franchise business needs and support our cross functional team in ensuring we support their needs.- Work closely with Owner/Operators to continually grow their individual businesses. Focused on improved sales and margins in an effort to help them grow store counts.- Support individual groups with the implementation of company programs and initiatives to help them realize the full potential.- Develop targeted market plans for both DMA and franchise partners. Show less

  • Director, Non-Trad Operations (Cinnabon)

    May 2023 - Jan 2024

  • Franchise Business Consultant (Cinnabon)

    May 2021 - May 2023

  • Operations Services Manager (Specialty Brands)

    Apr 2021 - May 2021

  • Operations Services Manager (Jamba)

    Oct 2020 - Apr 2021

  • New Store Opening Planning Manager (Jamba)

    Dec 2019 - Oct 2020

  • District Manager - Company Stores (Jamba) - Stretch Assignment

    May 2019 - Dec 2019

  • Operations Training and Support Coordinator (Jamba)

    Feb 2019 - Dec 2019
• 

  RaceTrac

  Jan 2024 - Sept 2024

  Sr Food Projects Manager

  - Oversees the project planning, management and oversight for key initiatives and food implementation projects.- Defines and documents project scope, deliverables, roles, and responsibilities in collaboration with stakeholders and business partners.- Continually prioritizes project tasks to focus on the most impactful changes.- Simultaneously supports the entire project management cycle of multiple food implementation projects.

• 

  Blaze Pizza, LLC

  Sept 2024 - now

  Sr. Manager, Ops Services

  - Manage product, equipment, small wares, and IT equipment tests & training.- Manage the relationship between Ops and IT to ensure pricing, descriptions, and content are correct for all LTOs, and tests.- Manage relationships with all 3rd party providers and spearhead problem-solving gaps and performance observations.- Manage scheduling, and systems rollouts, and ensure deadlines are managed within the scope and expectations.- Collect, organize, and prepare test data from restaurants, guest, and restaurant feedback.- Maintain and update Inventory Management settings to ensure 100% accuracy and timely reporting of inventory costs and usage.- Subject matter expert in utilizing and executing all Blaze-suggested restaurant operating systems and providing support to all operators upon request. Show less