Samsul Hafid

Experience

• 

  Patron Wedding Organizer

  Apr 2017 - Aug 2017

  Stopper

  Work with team to ensure the wedding runs smoothly.

• 

  PT Heseaku Travel

  Sept 2019 - Dec 2019

  Tour Leader

  1. Coordinated logistics, including transportation, accommodation, dining arrangements, and tourist destination schedules2. Provide detailed explanations and important information to tour participants3. Present comprehensive travel itineraries and plans.

• 

  Likee

  Nov 2020 - Jan 2021

  Content Video Monitoring

  I'm responsible for audit content video on Likee apps

• 

  Erigo

  Mar 2021 - May 2023

  1. Analysis sales data by best seller article, fast moving article, slow moving article2. Make list reload product for event point by comparing sales data and inventory stock all offline selling all over Indonesia3. Manage inventory warehouse stock4. Make strategy planning for boost sales 1. Responsible for store operations.2. Able to plan strategies to achieve daily and monthly sales targets.3. Able to provide evaluation, give reward and consequence to store employees. Customer service representatives listen to customer concerns, answer customer questions and provide information about the company’s products and services. Contribute to the sales process and E Commerce operational activities

  • Merchandiser (Data Analyst)

    Oct 2022 - May 2023

  • Headstore of Erigo Tour (PIC)

    Dec 2021 - Oct 2022

  • Customer Care Officer

    May 2021 - Oct 2022

  • Ecommerce Officer

    Mar 2021 - May 2021
• 

  PT. Erajaya Swasembada, Tbk.

  May 2023 - Apr 2025

  Product Development & Promotion Specialist

  I am responsible for ensuring B2B eCommerce operates smoothly, including managing product stock and pricing, monitoring sales, and designing effective promotions to boost revenue. I also analyze sales data to determine the right strategies.Additionally, I handle customer relations, refunds process, and ensure the microsite evolves through regular maintenance and system development. To support the team, I assist in operational tasks such as unit sales, event planning, monitoring rental services, and other project operations. Show less