Sarthak Jain

Sarthak Jain

Customer Service Representative

Followers of Sarthak Jain7000 followers
location of Sarthak JainMississauga, Ontario, Canada

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  • Timeline

  • About me

    360 Recruiter | Recruitment Consultant | Account Manager | Talent Acquisition Consultant

  • Education

    • Sri Aurobindo College of commerce and management

      2016 - 2019
      Bachelor of Commerce Business/Commerce, General Distinction

      Financial Accounting, Managerial Accounting, Cost Accounting, Economics, Finance,International Business, Marketing, Operations Management Information System,Organizational Behavior, Organizational Studies, Banking and Insurance.

    • Mohawk College

      2020 - 2021
      Global business management Accounting and Business/Management

      Management analysis, Human Resource Management, Logistics management,Business analytics Management, Financial directory, Banking, Accounting and taxation,supply chain management, business ethics.

  • Experience

    • Circle K

      Mar 2020 - Nov 2020
      Customer Service Representative

      • Deliver personalized customer experiences by understanding and addressing their needs.• Manage daily store operations, including inventory management and financial reporting.• Provide exceptional customer service, promptly addressing questions and concerns.• Maintain accurate records of purchases and sales for financial analysis.

    • Jobs For U Canada

      Aug 2021 - Dec 2021
      Recruitment Specialist

      • Developed job descriptions and posted on Indeed, Zip-recruiter, LinkedIn, Monster, Facebook, and various other job boards.• Delivered recruitment solutions: Conduct Job Fairs, posting jobs, sourcing, screening, scheduling, and conducting interviews (in person/ telephonic)• Recruited administrative positions (HR Admin, Office Admin, Receptionist etc.); skilled positions (CNC machine operator, MIG/TIG welders, Cook, Upholsters etc.) unskilled positions (general labor, assembler, etc.)• Built a talent pool to maintain a pipeline of over 250 potential candidates for future openings.• Stayed in direct contact with almost 20 clients a day through calls/emails (MS Outlook/ Google Workspace) to update on the recruitment status and to gather for new requirements.• Filled immediate requirements within a day using Text Magic, blast emails through MS Office, etc. using the pipeline developed and the database provided.• Assisted in payroll, new hire onboarding – orientation, and monitoring probations.• Administered new hire documents including background checks, offer letters etc. and company records.• Tracked attendance, vacation, and sick days for the clients and assisted payroll in calculating billable hours for each employee. Show less

    • Randstad

      Dec 2021 - May 2024
      Account Manager/ Recruiter

      ● Developed recruitment strategies such as referrals, talent pool database, creating attractive job postings for multiple clients ensuring retention of quality candidates.● Implemented employee recognition programs, feedback surveys, entry and exit surveys to gain better understanding of the workforce.● Sourced/screened over 20000 resumes and placed more than 1000 candidates including permanent roles within industrial support, skilled trades and accounting and finance roles.● Hiring for Millwrights, Electricians, Ref. B operators, Project Managers, Site Supers., Estimators, and some senior level roles.● Sourced candidates through various platforms including LinkedIn, indeed, Workopolis, Glassdoor, email/SMS campaigns, ATS software etc.● Achieved 100% fill rate and attendance rate by implementing new strategies in 4 weeks timeframe resulting in increased productivity.● Performed business development with the clients to gain 100% wallet share and add other lines of business.● Run candidates’ payrolls, timesheets and maintain accurate and up-to-date employee records, including employment contracts, benefits enrollment forms, and other relevant documentation. Show less

    • IB CARGO INC.

      Jun 2024 - Oct 2024
      Recruiter

      • Managing employee records: Oversee onboarding, contracts, personal info, benefits, salaries, and performance reviews, maintaining both digital and hard copies.• Recruitment & selection: Write job descriptions, classify roles, perform reference checks, and prepare job offers.• Coordinating HR events: Organize logistics for HR events, including venue selection and planning during interviews.• Planning training seminars: Track and organize training activities, manage venues, materials, and setup.• Handling employee inquiries: Address internal and external employee questions regarding benefits and other employment matters.• Resolving employee issues: Solve employee problems and escalate to HR manager when necessary. Show less

    • Hays

      Oct 2024 - now
      Recruitment Consultant

      Specialized in Recruiting top talents within Construction division ranging from Directors, VP, Project Managers to Site superintendents, Estimators etc.

  • Licenses & Certifications

    • Tally ERP 9 - accounting software

      Riccs india
      Oct 2019
    • Creating a Compelling Job Description

      LinkedIn
      Sept 2024
      View certificate certificate
    • HR Recruiting Communication Strategies to Attract and Retain Top Talent

      LinkedIn
      Sept 2024
      View certificate certificate
    • Diversity Recruiting

      LinkedIn
      Sept 2024
      View certificate certificate
    • Hire Better, Hire Faster with Social Media and Digital Platforms

      LinkedIn
      Sept 2024
      View certificate certificate
    • Human Resources: Creating an Employee Handbook

      LinkedIn
      Sept 2024
      View certificate certificate
    • Recruiting Foundations: Recruiting for In-House Recruiters

      LinkedIn
      Sept 2024
      View certificate certificate
    • Interviewing a Job Candidate for Recruiters

      LinkedIn
      Sept 2024
      View certificate certificate
    • Talent Sourcing

      LinkedIn
      Sept 2024
      View certificate certificate
    • Uncovering Unconscious Bias in Recruiting and Interviewing

      LinkedIn
      Sept 2024
      View certificate certificate
  • Honors & Awards

    • Awarded to Sarthak Jain
      EMPLOYEE OF THE MONTH - Randstar RANDSTAD CANADA Apr 2023
    • Awarded to Sarthak Jain
      Rookie of the year - 2022 Randstad Feb 2023
    • Awarded to Sarthak Jain
      Pclub - President Club Elite Member 2022 Randstad Canada Oct 2022
    • Awarded to Sarthak Jain
      Quarter3 TOP PERFORMER Randstad Canada Oct 2022
    • Awarded to Sarthak Jain
      Business Accreditation- GOLD LEVEL Randstad Canada Sep 2022
    • Awarded to Sarthak Jain
      Employee of the Month Randstad Canada Mar 2022
    • Awarded to Sarthak Jain
      Employee of the month Jobsforu Employment Agency Sep 2021
  • Volunteer Experience

    • Student Volunteer

      Issued by Blood donation camps
      Blood donation campsAssociated with Sarthak Jain