Jonathan Combast

Experience

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  YMCA of Greater Tampa Bay

  May 1999 - Jul 2003

  Lifeguard and Swim Instructor

  Maintained aquatic facility and insured ongoing safety and environmental code complianceSupervised newly trained lifeguards to ensure all standards of lifeguards were metTaught swim lessons to children of various ages and experience levels in accordance with YMCA standards

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  SUNCOAST SCHOOLS FEDERAL CREDIT UNION

  Feb 2003 - Aug 2006

  Sr. Members Call Center Rep

  Advised customers on sensitive and complex financial matters and provided superior customer service so they could easily understand financial paperwork, credit union decisions, and move forward paths.

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  US Coast Guard

  Sept 2006 - Apr 2016

  Electronic Technician Second Class (E5)

  Streamlined all preventative maintenance, ensured optimal operational levels, and ensured mutually beneficial relationships across asset groups by developing enhanced scheduling and communication protocolsOrganized and stored meticulous maintenance records for all assets and maintained a database of maintenance records to ensure efficient resolution to legal inquiriesDemonstrated sound judgement and field expertise while troubleshooting and creatively problem solving to ensure assigned assets were able to maximize operability to complete Coast Guard missionsManaged personnel in all aspects of professional development and continuing educationTrained new personnel in qualifications of the unit and ensured that all newly reported personnel were proficient in all functional requirements of their positionsEnforced safety protocols and ensured personnel were using the safety standards equivalent to OSHA standards in all environments. Show less

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  US Coast Guard Reserves

  Apr 2016 - now

  Chief Electronic Technician
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  Family Entertainment Group

  Jul 2016 - Feb 2017

  Technical Manager

  Oversaw performance of all redemption games and mechanical system over two locations whileensuring that all systems were running at peak performance and at fair ratios. Coordinated employees to ensure proper personnel coverage was in place during peak times Triaged customer complaints and questions quickly and positively leading to improved customer satisfaction with our facilityOverhauled, employed, and enforced new safety regulations in line with OSHA standards and hazardous chemicals Operated a show floor of fifty highly technical arcade games and two amusement ridePrepared and delivered weekly machine revenue reports for corporate stakeholders and senior officials Show less

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  Convergint Technologies

  Mar 2017 - Oct 2018

  Support Specialist

  Builds and maintains various software installation, including video management servers, access control servers, video clients, and access control clients. Certified in various software products including Lenel OnGuard 7.3, CCure 9000 2.6.Triages and resolves complex computer and system related problems for external and internal stakeholders, including field technicians as related to access control, video management systems, and computer software and hardware issues. Adapts to different styles of needs from customers.Develops relationships with customers from building of systems to installation to end user training. Also triages problems that arise with customers systems and goes on site or uses remote troubleshooting tools to assess the problem and fix it. Provides solutions to systems using various Operating Systems including, Windows Server 2008R2 - 2016, Linux Ubuntu 8.04-16.04, and HyperV Virtual Machines. Show less

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  QCIC

  Oct 2018 - Apr 2020

  Assist customers in the design, installation, configuration, and troubleshooting of complex Security systems. These systems range from Closed Circuit Television systems, in single and federated systems and Access Control systems varying in complexity from a single server to global systems.

  • Application Engineer

    Jun 2019 - Apr 2020

  • Technical Project Manager

    Dec 2018 - Jun 2019

  • System Administrator

    Oct 2018 - Dec 2018
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  Empeople Credit Union

  Sept 2020 - Dec 2023

  • Analyzes business processes and data requirements to develop and enhance the automation of existing business practices.• Creates, adapts, and modifies existing database applications to accommodate improved business practices in support of business operations• Maintain recurring automated operational procedures to maximize efficiency and quality of work and to provide consistent quality service to members, fellow employees and vendors.• Reviews operational capabilities and provides comments and recommendations for proposed changes, coordinating with subject matter experts and peers throughout the functional areas to determine the best method for accomplishing the systems change.• Participates with all information sources to improve performance and reliability through the development of databases and micro-applications.• Develops custom interactive dashboards using Tableau and PowerBI software to increase sales production and to promote organizational goals. Show less

  • ETL Developer

    Jul 2023 - Dec 2023

  • Business Technology Analyst

    Jul 2021 - Dec 2023

  • Financial System Specialist

    Sept 2020 - Jul 2021
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  Workers Credit Union

  Dec 2023 - now

  Database Analyst