Fernando Albuquerque

Experience

• 

  Hecny Group

  Jan 2003 - Jan 2005

  Customer Service - Import

  General issues, bookings confirmation, contact with customers around the world to solve all kinds of problems; Contact with customer to solve problems of documentation, demmurage;Responsible to send arrival notes to the customers.

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  A.P. Moller - Maersk

  Jan 2005 - Mar 2021

  - Responsible for Business Control Key Clients in Brazil (Direct customers) in every industry: automotive, chemicals, retails, electronics and others. Focused on client relationship management for all Key client customers in Brazil;- Ensure execution of the Global Key Client strategy and country strategy in each tender negotiation; - Supports the long term strategic planning and business development of the Key Client in cooperation with other local touch points;- Supports Global Key Client Manager on customer strategy providing local strategies, differentiators and customer stakeholder’s mapping; - Support the clusters in performance management of the Key Client’s business. - Continuously evaluate the portfolio of Key Client Business;- Develop and identify new opportunities on Key Client portfolio supporting profitable growth;- Ensure customer compliance on very aspects agreed in contract. Exibir menos I’m responsible to handle our main reefer customers in the meat and citrus segments and also handle some dries from Sao Paulo region.As a Sales coordinator, I am responsible for:· Provide support for the Sales Executive making reports, freight quotations to customer and Prospecting and developing potential customers;· Developing new business for the active customers;· Developing pricing strategies n reefer segment;Constant Care with customer needs; providing facilities and tools to attend their needs Exibir menos

  • Key Account Executive - Retail - FMCG & Lifestyle

    Jan 2019 - Mar 2021

  • Sales Executive - Coffee and Sugar Verticals

    Jan 2015 - Jan 2018

  • Key Account Sales Executive - Business Control

    Mar 2013 - Jan 2015

  • Sales Executive - Import

    Jan 2010 - Mar 2013

  • Sales Coordinator

    Jan 2007 - Jul 2010

  • Customer Service

    Jan 2005 - Jan 2007
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  Norsul

  Mar 2021 - Jan 2023

  Business Development Executive
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  Norcoast

  Jan 2023 - now

  Gerente Comercial - Região Sul e Sudeste