Santiago Martinez Saldarriaga

Experience

• 

  Bancolombia

  Jan 2012 - Jul 2012

  Financial Services Intern

  Working inside the performance and process area inside the VP of operations, my main duties were:• Responsible for overall relations of the operational vice presidency of the bank with anAmerican operational consultant.• Support with the general budget creation and communication of the operational vice-presidency.• Creation, measurement and communication of KPIs execution within the vice presidency.

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  AIESEC

  Jul 2012 - Mar 2013

  VP communications

  • Strategic planning and creations of action plans and guidelines for the local committee (110people). Therefore, supporting the local president on the achievement of the different AIESECinternational requests.• Restructure of the Vice-presidency, taking it from an unstructured and non-delivering resultsarea to an active support area with own initiatives and high quality results.• Creation and support of internal initiatives such as a local committee blog, local identity,promotion of podio usage, and in house video news that contributed to the motivation ofmembers and strategy goal achievement inside the local committee.• Lead and coordinate activities such as action plans, project development and projectimplementation together with a team of 3 coordinators and 11 members inside the Vice-presidencyof communications. Show less

• 

  Magnesita

  Apr 2013 - Mar 2016

  Global Business Controlling Analyst

  • Re-structure and coordinate the financial execution of multiple investments around theglobe, from their approval stage until postmortem, leading to a process with clear objectivesand well defined activities for the team.• Responsible for the professional development of an Intern, who helped in operational tasks,mainly using SAP as daily tool.• Actively seek, implement and maintain new ways of financing CapEx investments throughrelationships with banks and governmental agents, such as FINEP in Brazil.• Analyze and implement new transfer price policy in order to improve the results of thecompany, Informing on time the updated policies and intercompany prices from theheadquarters to the Stakeholders in other continents.• Budget creation for brick plant in Dalian, China, and operational KPI’s development andprocesses optimization for brick plant in Oberhausen, Germany, which led to an increase inproductivity for the plant.• Develop an improvement application project on the basis of an advance understanding, myidea (solar crucibles) was afterwards presented to the global board of directors. Show less

• 

  DHL Global Forwarding

  Mar 2016 - Oct 2020

  • Lead the commercial relationship, between global corporate customers and DHL countries,by maintaining a continuous communication flow and by keeping customers updated withdaily operations and latest regulatory changes.• Act as the single point of contact for customers in a global/regional control tower set up.• Ensure the proper delivery of global services to customers, such as standardized SOP, KPImeasurement, reporting, centralized document storage and support on HTS classification.• Create and present periodic business reviews to customers with regards to customsoperations, providing an overview of business results, brokerage charges and KPI’s.• Support customers in the preparation, creation, and launching of regional and global RFI’s(requests for information) and RFQ’s (request for quotation)• Manage a team of four people (two working students & two FTE’s working remotely).• Support on sales meetings by presenting and creating sales material.• Project manager for offshoring Show less • Create monthly financial reports such as presentations and dashboards regarding DHL Global Forwarding monthlyfinancial performance and country time stamp execution globally.• Develop and implement actions plans in all subdivisions of the customs area, mainlyregarding new IT projects and legal initiatives per country.• Create pricing analysis and presentations customized per customer for the businessdevelopment division, in order to do follow-ups and guarantee value creation for thecustomer as well as for DHL Show less

  • Global Customs Program Manager

    Jun 2017 - Oct 2020

  • Global Customs Specialist

    Mar 2016 - May 2017
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  DHL Express

  Oct 2020 - now

  • Senior Director Customs Operations Europe

    Jul 2024 - now

  • Director BPO Customs Operations Europe

    Jun 2022 - Jul 2024

  • Business Process Offshoring Manager

    Oct 2020 - Jun 2022