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Facundo Martinez Arraya

Facundo Martinez Arraya

Customer Service Agent

Followers of Facundo Martinez Arraya253 followers
location of Facundo Martinez ArrayaArgentina

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  • Timeline

  • About me

    Abogado - UBA | Derecho Empresarial | Legal Tech

  • Education

    • St Brendan´s College

      2004 - 2009
      Bachiller en Ciencias Humanas de la educación

    • Universidad de Buenos Aires

      2015 - 2021
      Grado en Derecho Abogacia

      Orientación: Derecho Empresarial

    • Universidad de Belgrano

      2010 - 2013
      Grado en Derecho

  • Experience

    • Q.A Software

      Jan 2010 - Apr 2011
      Customer Service Agent

    • Next Latinoamerica S.A.

      May 2011 - Aug 2014
      Customer & Tech Support Agent

      Deliver extraordinary results measured by customer satisfaction, effectiveness; efficiency and quality to users from Canada, US and UK. Provided Customer and technical Support to Manufacturing as well as Corporate users from the company.

    • FATE SAICI

      Feb 2015 - Jan 2016
      Administrative

    • Cognizant

      Jan 2016 - Jun 2021
      Team & Tech Lead/ Program Analyst

      Service Desk Level 1.5 Tech leader and for 8 months also Team Leader. I took part of Service Transition from Day 1, with primary responsibilities including: incident management, request management, team planning and coordination, Workload distribution, service improvement, coordination and planning, improvement of the service, QA, SLA assurance and BCP. Secondary responsibilities included RCAs, etc.

    • Estudio Juridico Dr. Pedro Martin Bardi

      Mar 2020 - Nov 2022
      Abogado

      - Matricula CPACF- Asesoramiento y representacion de empresas y particulares en materia laboral, civil y comercial- Coordinación Estratégica de la defensa legal.- Control y seguimiento de litigios.- Confeccion de escritos, demandas, contestacion de demandas, alegatos, impugnaciones, escritos de mero tramite.- Redaccion, negociacion y analisis de contratos comerciales.- Redacción de telegramas y asesoramiento durante el intercambio telegráfico.- Representación del trabajador en el SECLO (Min. De Trabajo) o en la justicia laboral.- Confeccion de informes, reportes sobre litigios y sus contigencias para clientes y empresas representadas. Show less

    • EY

      Nov 2022 - Mar 2024
      Lawyer at EY Law Argentina

      - Experienced in legal research, writing, and analysis- Worked on various legal matters, including corporate law, commercial contracts, SPA, Due Diligence , Incorporation of companies, and regulatory compliance, - Proficient in drafting legal documents, such as contracts and agreements- Monitoring of the client's lawsuit portfolio- Filings of documents before the public registry of commerce of Buenos Aires

    • Prex

      Mar 2024 - now
      Legal Counsel

  • Licenses & Certifications

    • General Certificate of Education Advanced Subsidiary of FIRST LANGUAGE SPANISH

    • General Certificate of Education Advanced Subsidiary of LANGUAGE AND LIT. IN ENGLISH

    • International General Certificate of Secondary Education of ART AND DESIGN

    • International General Certificate of Secondary Education of ECONOMICS

    • International General Certificate of Secondary Education of ENVIRONMENTAL MANAGMENT

    • International General Certificate of Secondary Education of FIRST LANGUAGE ENGLISH

    • International General Certificate of Secondary Education of FIRST LANGUAGE SPANISH

    • International General Certificate of Secondary Education of LITERATURE (SPANISH)

    • International General Certificate of Secondary Education of MATHEMATICS

    • XVIII Encuentro, Internacional de Derecho Ambiental, El Salvador 2020. 1er Congreso Planetario de Derecho Ambiental (COPLADA)

      COPLADA
      Oct 2020

  • Honors & Awards

    • Awarded to Facundo Martinez Arraya
      Certificate of Appreciation - Employee of the Quarter Cognizant September 1, 2016 Employee of the Quarter for exemplifying the values of the Cognizant DNA:- Passion- Collaborative- Integrity