Reece Morris

Experience

• 

  Target Australia Pty Ltd

  Jan 2012 - Apr 2015

  Customer Service Assistant

  Main Responsibilities;To deliver a superior service and an enjoyable sales experience,To be innovative in the retail industry,Effectively display merchandise inline with visual merchandising and presentation standards,To replenish stock and assist in store relays,Actively participating in housekeeping duties.

• 

  GWS Giants

  Jan 2013 - Sept 2022

  Main Responsibilities:- Assist in developing and implementing crowd build strategies to drive attendance and ticketing revenue.- Manage and execute match day operations including Accreditation, Parking & Customer Service Requirements.- Manage the GIANTS ticketing builds and ensure records are maintained and updated accordingly.- Reporting on Ticketing trends and providing key insights to the business.- Assist with implementing Membership campaigns to drive Membership Revenue and increase fandom. Tunjukkan kurang Key Responsibilities:- Manage the GIANTS Internship Program Liaise with Universities to build and execute a holistic Membership & Ticketing Program. Facilitate Personal Development Opportunities. Manage Performance of the program Manage day to day duties- Training and Development of Membership & Ticketing Staff Execute the on boarding process for new starters Provide and Develop Training Modules Create and Document best practice policies.- Execute Membership & Ticketing Duties Process and Facilitate Group Sales & Fan Experience Packages. Execute Membership & Ticketing Tasks as required. Reporting on KPI figures and other key objectives. Tunjukkan kurang

  • Membership & Ticketing Manager

    Jan 2020 - Sept 2022

  • Ticketing Operations Manager

    Jan 2019 - Jan 2020

  • Team Leader, Membership & Ticketing

    Jan 2018 - Jan 2019

  • Membership & Ticketing Executive

    Jan 2018 - Jan 2018

  • Membership Sales and Acquisition Co-ordinator

    Jan 2016 - Jan 2018

  • Fan Development Officer

    Jan 2013 - Jan 2016
• 

  JB Hi-Fi

  Jan 2015 - Nov 2018

  Salesperson

  - Sell a wide variety of products and demonstrate exemplary customer service. - Explain and demonstrate features and benefits of all products. - Assist in merchandising and stock movement within the store.- Conduct housekeeping maintenance and cleaning in store.

• 

  FIFA Women's World Cup Australia & New Zealand 2023™

  Sept 2022 - Jan 2023

  Ticketing Quota Analyst AUS & NZL

  Successfully supported the FIFA Ticketing team in creating and maintaining accurate ticket quotas while meeting constituent group and contractual requirements. Developed a comprehensive suite of Power BI reports to fulfill internal and external reporting needs, delivering crucial insights and facilitating data-driven decision-making. Coordinating ticket quotas and inventory, managing customer groups and seating plans whilst supporting general ticketing operations for FIFA events.

• 

  Cricket Australia

  Sept 2023 - now

  Consumer Growth Specialist - Big Bash Leagues