Lucy Pym

Experience

• 

  Insights by Kantar

  Mar 2003 - Jun 2016

  Responsible for the general management and delivery of a team of c.60 people. The department is made up of 5 sub functions, each delivering a different service: Scripting & Data Processing, Coding, Media Tech, Dashboard, Charting.Responsibilities include business planning, offshore management, budget delivery, quality management and people development. This was a people focused role to implement and embed a change management programme within the department. Key focuses were; management coaching, training, team building, communications planning, restructuring. Project Management lead on key accounts. Included planning, research design, financial and client management. Lead a team of 15 project managers of all different levels. Through the team I was responsible for the delivery of a large portfolio of clients. Was responsible for resourcing, training, financial management and quality standards. Joined as a trainee project manager working on a wide range of f2f uk, international and web projects.

  • Head of Research Operations UK

    Jul 2013 - Jun 2016

  • Data Processing Team manager

    Nov 2011 - Jul 2013

  • Project Director

    Sept 2010 - Nov 2011

  • Project Management Team Leader

    Jan 2008 - Sept 2010

  • Project Manager

    Mar 2003 - Jan 2008
• 

  Kantar

  Jun 2016 - Jan 2024

  A strategic global role working across all parts of the HR function to maximise the impact on the business and to improve the BAU processes within the HR function- Reporting to the Chief HR Officer for Kantar and working closely with the Global HR Leadership to help drive execution and keep momentum on core projects & initiatives - Continuous improvement of the end-to-end design of people processes to deliver the best possible manager and employee experience- Providing practical support in the form of PMO toolkits, guides, training to help project delivery- Driving the Quarterly & Annual planning and budgeting cycles as well as ongoing tracking of performance- Partnering with Internal Communications to create a common people narrative for the Function and for the wider business- Coaching and guiding individuals or process owners on best practice project management approach - Ongoing management of senior stakeholders both within the HR function and beyond Show less

  • Program Director, Product Operations

    Apr 2022 - Jan 2024

  • Head of Planning & Operations for Org & Leadership, Head of Org & L/ship Consulting team (dual role)

    Oct 2021 - Apr 2022

  • HR Transformation Director

    Jul 2019 - Oct 2021

  • Head of Central Operations, UK & Ireland

    Jun 2016 - Jul 2019
• 

  Insights by Kantar

  Dec 2023 - now

  Senior Director, Change & Programme Management