Edmund Lim

Experience

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  Acmamall e-Stores Pte Ltd (Previously known as Acmabooks.com Pte Ltd)

  Feb 2002 - Apr 2004

  IT Project Manager

  IT Professional tasked to spearhead multiple key projects in area of developing the Information Security Policy, Data Backup Policy and Business Continuity Plan for the Acmabook.com. Overall lead design architect for Acmabook.com eCommerce site revamp and have managed a team of web developers and creative designer.

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  Hewlett-Packard

  Apr 2004 - Aug 2014

  Lead Business Pricing Transformation programs for HP APJ-wide to optimise pricing turnaround time for partners and customers. Partnered key business stakeholders to build and manage Pricing Modelling to improve pricing turnaround to customers and pricing to competition. Effectively enhanced Sales effectiveness in quote turnaround time from average 2 days to 4hrs via close working alongside finance in the process re-engineering and business tools optimisation solutions. Regional Business engagement with Hewlett Packard global customers (MNCs), ranging from manager to director level to drive incremental revenue and maintain sales pipeline. Subject matter expert to the clients on enterprise solutions, advising them on solution planning, formulation to deployment. Responsible for the overall operational business relationships of over 20 key global accounts in the Asia Pacific region, of which 6 are Fortune 500 companies. Worked as a single point of contact for the customer to address operational issues and driving improvement initiatives from product quality, customer experience to delivery SLA. With track record of reclaiming “at-risk” account via effective operational improvement initiatives. Managed multiple Global-Regional Sales-enablement programmes and Operational projects - with specialisation in process re/engineering, optimisation and digitalisation. A key business stakeholder manager, a change agent and strong communicator that have deployed several business digital capabilities for Inside Sales and eCommerce Team.

  • Program Manager (Sales Operations - Pricing)

    Feb 2013 - Aug 2014

  • Regional Business Development Manager - Enterpise Servers, Storage & Networking

    Apr 2011 - Feb 2013

  • Global Account Operations Manager

    Jun 2009 - Apr 2011

  • Project Manager

    Apr 2004 - Jun 2009
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  Infocomm Media Development Authority

  Dec 2014 - now

  Program Manager (Internet of Things and Autonomous Systems)

  · Technology capability assessment and regulation - with a view to achieve long-term - future proof IOT solutions that is platform/standard agnostic. - i.e. Architecture / Interfaces /Standards, etc.· Overall Program Management and drive objective driven outcome, timeline / issues tracking.· Stakeholder engagement across government agencies, e.g. expectations management, objectives management and agencies’ endorsement.· IOT Industry Engagement: Managed over 30 industry participants to participate in building an IOT-enabled/ smart-enabled concept homes in Singapore.· Co-create and Co-Conceptualize smart home deployment for roll-out to Singapore’s residents. Show less