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Pash Chopra

Pash Chopra

Relationship Manager- India

Followers of Pash Chopra4000 followers
location of Pash ChopraSingapore, Singapore

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  • Timeline

  • About me

    Tarot Card Reader | Spiritual Counsellor | Motivational Speaker | Life Coach | TwinFlame Coach | Managing Director/Co-Founder SOULTHERAPYBYPASH PTE.LTD

  • Education

    • Jiwaji University

      2003 - 2005
      Master of Business Administration (MBA) FINANCE

    • SSI

      2000 - 2001
      Diploma in Computers

  • Experience

    • ICICI Bank

      Jun 2006 - Dec 2007
      Relationship Manager- India

    • Kotak Mahindra Bank

      Jun 2008 - Nov 2008
      Operations Manager- India

    • Lesconcierges Services Pvt. Ltd.

      Oct 2009 - Mar 2010
      Client Relationship Officer-India

    • VFS Global

      Apr 2014 - Jun 2014
      Client Services Officer-Singapore

    • Delfers Business Solutions Pte Ltd

      Apr 2018 - Sept 2018
      Business Development & Account Manager- Singapore

    • TO THE NEW

      Oct 2018 - Mar 2019
      Senior Business Development & Account Manager- Singapore

    • O2F Info Singapore

      Jul 2019 - Jul 2023
      Director of Business Development

      • Spearheaded the successful transition of key accounts from the business development phase to customer success, ensuring a seamless onboarding process and driving customer satisfaction.• Advocate for customers by channeling the ‘Voice of the Customer’ to drive best practices, aligning their business roadmap with our platforms and solutions.• Engage consistently with customers throughout the customer journey to ensure alignment on actual vs. expected outcomes especially during the customer on-boarding and value actualization stages.• Continuously assess the health of the customer and diagnose the issues as accurately as possible to develop and execute GET-WELL-PLAN’s when an account is unhealthy.• Collaborated with sales and engineering teams to understand customer needs and align product offerings with client requirements, resulting in increased upsell opportunities and revenue growth.• Implemented customer success strategies to maximize product adoption and usage, resulting in a 20% increase in customer retention rates.• Conducted regular business reviews with clients to evaluate performance metrics, address concerns, and identify opportunities for mutual growth.• Manage customer feedback and complaints, resolving issues and reporting on progress, escalating complaints appropriate. Show less

    • SOULTEHRAPYBYPASH PTE.LTD

      Jul 2024 - now
      Managing Director & Co-Founder

      Tarot Card Reader | Spiritual Healer | Motivational Speaker | Life Coach | TwinFlame Coach | Managing Director & Co-Founder SoulTherapyByPash

  • Licenses & Certifications

    • Certified Professional Life Coach

      Transformation Academy
      Aug 2023

    • Certified Tarot Card Reader

      Udemy
      Apr 2022

    • Definative Guide To Psychic Development

      Udemy
      Jan 2023