Jessica Hoover

Experience

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  Banco Guayaquil

  May 2010 - Nov 2014

  Assistant

  Communicated information to customers about product quality, value and style.Evaluated customer account information to assess current issues and determine potential solutions.Executed team goals and collaborated with staff to implement customer service initiatives.Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates and set up and activated customer account.

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  Halliburton

  Nov 2014 - Jun 2019

  Administrative Specialist

  Organized training, client meetings, team meetings and events.Managed phone calls from clients when some workers in PSL’s (Product Service Lines) were unavailable.Automated office operations by managing internal and external customer correspondence, record tracking and data communications. Tracked office stock and maintained inventory.

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  Third Party MVS

  Sept 2020 - Oct 2021

  Customer Service Representative

  Processed Title and Registrations (Legal Documents) - Motor y Vehicle transactions Level 1 InspectorProcessed monetary transactions for MVD, accurately balance the cash drawer.

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  EZ Auto Registration and Title Services

  Sept 2021 - Mar 2022

  Certified Processor and Customer Service Representative

  Certified processor of MVD services, Title and registration, I’D’s, Driver’s license, Endorsements, Out of State Documents, Road Test, Commercial DL’s, etc., ensure proper registration paperwork is complete and accurate.Notarized legal documents, title transfer bill of sale, power of attorney, non-probate affidavit, etc. Assisted dealerships and customers with titles and registration following the policies and procedures in accordance with the statutory or regulatory MVD requirements and compliance.Processed monetary transactions for MVD. Show less

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  State of Arizona

  Mar 2022 - now

  Customer Services Representative 3

  Customer Services Representative, Motor Vehicle Department, transactionsTitle and Registrations and Credentials.Public NotaryProcessed monetary transactions for MVD.