Greg Edwards

Experience

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  Ladbrokes

  Jan 2009 - May 2013

  Assistant Manager

  As a Deputy Manager of a flagship Ladbrokes store in the city centre of Birmingham I performed managerial duties on a regular basis. In this exciting and entertaining role, I enhanced my interpersonal skills and had the opportunity to engage with a cross-section of the general public on a daily basis. Additionally, in this role I learnt how to motivate a team, and how to handle difficult customer situations with professionalism. Main duties included:• Ensuring compliance with banking regulations and securing cash on the premises. • Dealing with customer queries/complaints and making sure that all issues were handled professionally and satisfactorily. • Managing the day-to-day running of the shop, including writing the staffing rotas. • Training and inducting new members of staff. Show less

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  Kelly Communications Ltd.

  Aug 2013 - Jul 2014

  Project Coordinator

  As a Project Coordinator for one of the UK’s largest telecommunications and utilities contractors, I was responsible for managing and coordinating workflow distribution for a team of field engineers. As the first point of contact for the onsite engineers’ I was frequently called upon to handle problems that arose in the field from a remote location. In this role I have demonstrated strong leadership skills, the ability to pre-empt problems by effective monitoring, and the ability to tackle complex problems with practical and immediate solutions. My role included liaising directly with the customer and delivering daily and weekly reports to demonstrate the current project status. I was responsible for distributing information to Project Managers so they could manage their teams in the correct way. I also had to ensure project documentation was maintained and stakeholders, senior Project Managers and technical teams were kept informed of actions.Main duties included: • Managing a team of field engineers and co-ordinating workflow distribution. • Utilising technology and internal systems to troubleshoot and resolve problems remotely. • Using field intelligence to compile regular progress reports for senior management and external stakeholders.• Jeopardy Management of Field Activities.• Working with managers in the field to ensure even distribution of work amongst technicians and communicating problems to senior management and external stakeholders. • Client and customer relations. • Project management and control over all aspects of workload to ensure satisfactory completion.• Maintenance of project documentation.• Resource management. Show less

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  Plowman Craven

  Jul 2014 - Jun 2015

  Project Coordinator

  During my time with Plowman Craven I was hired as a Project Administrator in the Areas measuring team. I was responsible for preparing project documentation, and compiling and distributing various reports to assist in the smooth running of projects. I would also regularly liaise with clients and ensure that we were meeting the expected standards and assist with their enquiries. I was later given the additional responsibility of organising and scheduling the use of our internal and external surveyors on projects across the whole team. This included speaking directly with third party suppliers to ascertain their availability, negotiate fees, confirm timescales and collect/assess completed surveys. I acted as a resource manager within the Areas team and aligned resource to all projects that we worked on. I managed several projects of my own under instructions of the senior project manager within my team – I helped to deliver multiple concurrent projects and portfolios using stakeholder management, budget control and resource management skills.Main duties included:• Managing internal and external (contractors) resources.• Prioritising projects in line with available resources.• Contacting Third Party Suppliers.• Negotiating with all external parties regarding fees and timescales to fit the companies’ expectations.• Managing project documentation in line with company policy.• Managing project milestones.• Working closely with Project Managers on large delivery portfolios.• Providing excellent customer service and resolving any disputes or customer queries.• Supporting senior project managers to deliver projects.• Issuing reports across the business to track efficiency and project costs.• Strong Stakeholder management of key clients.• Managing projects and delivering them within agreed timescales.• Managing large commercials projects. Show less

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  SCC

  May 2016 - Jan 2018

  Junior Project Manager

  I work closely with all aspects of the business – both technical and management, to ensure the successful delivery and implementation of IT solutions. I have experience of working on multiple concurrent projects and reporting back to both senior management and stakeholders. For SCC I have succesfully delivered a variety of projects for many customers, ranging from small to large in scale and covering a variety of technologies, both physical installations as well as software solutions. I hold responsibility for the full project lifecycle and understand the requirements for successful delivery. Following Prince2 methodology I am familiar with project kick-offs, RAID Logs, highlight reports, project planning, forecasting, resource management, budget control, stakeholder management and risk management strategy. Show less

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  Southern Cross Healthcare Ltd

  Jul 2018 - Feb 2022

  Digital Services Project Manager

  SCH are New Zealand’s largest private entity healthcare provider servicing New Zealanders for a variety of elective procedures as well as providing support to the local communities and DHBs.As a Digital Services Project Manager for SCH my responsibilities predominantly include delivering projects across multiple key areas to protect our customers and increase our capabilities including infrastructure, cloud, applications and networks. There is also an element of managing BAU tasks to ensure our hospitals are safe and functional. Show less

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  KPMG New Zealand

  Feb 2022 - Nov 2022

  Project Manager
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  2degrees

  Nov 2022 - May 2024

  Senior Project Manager
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  Bupa

  May 2024 - now

  Senior Project Manager