
Baskar Radakrishnan, MBA, PMP®, PMI-ACP®
Sales Representative

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About me
AVP-Production Management (Business Consultant) at HSBC Markets & Securities Services (MSS)
Education

Institute Of Administrative Management
1998 - 1999Administrative Management Diploma In Administrative ManagementAdministrative Management leads to Degree in Business Administration, majoring in Administrative Management.

University of Wales Trinity Saint David
2019 - 2022Master of Business Administration - MBA Business Administration and Management, General MeritA General MBA with elective in Corporate Finance and International Business

University of Wales Trinity Saint David
2019 - 2021Master's degree Business Administration and Management, GeneralCorporate Finance
Experience

Rodmex Corporation (M) Sdn. Bhd.
Dec 1996 - Aug 1998Sales Representative• Sales of ISUZU vehicles.

Shue Chuan Trading (73185-D)
Sept 1998 - Dec 1998Sales Executive• Sales of ISUZU vehicles

Syarikat Motor Sin Wing Soon Sdn. Bhd.
Jan 2000 - Jul 2000Claims Officer• Process Auto Insurance Claims

Hikmat Selesa Sdn. Bhd.
Jul 2000 - Mar 2001Claims Executive• Process Auto Insurance claims

VBC Electro Heat Sdn.Bhd. (444864-A)
May 2001 - Nov 2001Production Planner• Raw Material and Staff planning for a Manufacturing line of 70 staffs

Airocoat Engineering Sdn. Bhd. (499456- )
Jan 2002 - Jan 2003Project Coordinator• Overseeing projects details such as AutoCAD drawing, raw material and staff scheduling and adherence to Projects Schecule• Clients were Matsushita Electric Company and Teknion Furniture Sdn.Bhd.

Medi-Care Products Sdn. Bhd. (17755-T)
Aug 2003 - Jul 2004Project Supervisor• Supervising projects details such as AutoCAD drawing, raw material and staff scheduling and adherence to Projects Schecule• Multiple projects supervison across diffent states simultaniously, which includes Puteri Specialist Centre, Damansara Specialist Centre, Seremban Specialist Center and KPJ

Regal Solutions (Asia) Sdn.Bhd
Apr 2006 - Jul 2006Telemarketing Executive• Outbound Telemarketing executive promoting Learning Programmes to Business Organisations

HSBC
May 2007 - nowCentralised Operation Optimisation implementation of time and volume capture tool, methodologies, dashboards, MI creations and publication, tools training, capacity analysis, stakeholder management and efficiency monitoring and realisation across all Global Banking and Markets products (onshore and offshore), covering circa 8600 employees and management, to enable enhanced data driven decision making at all levelsServed a secondary role to assist Business Management in capacity management, headcount increase, replacement, or reduction validation by running required checks, validating, and challenging the submissions by validating data, understand the need and impact on AOP.This is a global role, covering all products within MSSO across all countries. Show less • Single contact point for Production Management in GSCM (2000 FTE)• Production Management tool deployment and culture development for GBM and HSS• Process review, Light Automation, Streamlining and Efficiency gains initiative using Lean Six Sigma• Regional Support for Reengineering and Operational Efficiency working with regional Change Management teams of GBM and HSS• Business Analytics to identify efficiency gains and areas of improvement/automation • Project Manager for tools and efficiency methodology within GBM and HSS operations. Support deployment projects in Manila, Kolkata, China, Colombo and Bangalore• Senior Global Stakeholder Management which includes Global and Regional Heads of GBM and HSS Show less • Tools deployment such as eTCS (Electronic Time Capture System), Production Quality, Input Quality• OOE, Implement OOE, Work Rate and Production Availability targets in Payments and HSS CoE• Automate : Metrics data capture and reporting in Payments and HSS with CoE global MI team• Identify OOE related opportunities and work with OPI team to reduce cost (FTE) – Back up when OPI is understaffed to support HSS. Published a Central Capacity report which is used in all HSS GR Sites• Prepare month end reports such as Ops MI, MMR Pack, Cost and FTE file, SMT Deck and HSS month end reports – Volume, error, attendance, overtime and headcount based on eTCS report Show less
AVP-Production Management/Strategy and Change
Oct 2017 - nowManager of Reengineering and Production Management
Dec 2013 - Sept 2017Assistant Manager of Production Management Team
Jan 2012 - Nov 2013Assistant Manager of Resource and Analytics
Oct 2009 - Dec 2011Global Support Executive
May 2007 - Sept 2009
Licenses & Certifications
- View certificate

Project Management Professional (PMP)®
Project Management InstituteMar 2018 - View certificate

Python for Non-Programmers
LinkedInJan 2025 
Project Management Professional (PMP)
Project Management InstituteMar 2018- View certificate

Statistics Foundations 1: The Basics
LinkedInJan 2025 - View certificate

PMI Agile Certified Practitioner (PMI-ACP)®
Project Management InstituteMay 2024 - View certificate

PMI Agile Certified Practitioner (PMI-ACP)®
Project Management InstituteMay 2024 - View certificate

SQL for Non-Programmers
LinkedInFeb 2025
Languages
- enEnglish
- maMalay
- taTamil
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