Tracy Kwan

Experience

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  FIELDS

  Jan 2005 - Jan 2007

  Sales Associate

  Provided guidance to new management in their rolesOperated cash registerStocked merchandise and cleaned storeAssisted with annual inventory counts

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  Starbucks

  May 2008 - Jun 2015

  Shift Supervisor

  Coordinating ordering and inventory through use of Inventory Management SystemResponsible for cash management and trainingAssisting with reaching store targets in sales and quality assurance and safety auditsCommunicating store goals and action items to employees through use of Store PortalFacilitating with the roll out of seasonal promotionsResponsible for maintenance and simple repairs of equipment, called for technicians for more complex repairsProviding guidance to new Shift Supervisors in their rolesCoordinating employee breaks and shift changes to meet service demandsProviding assistance to employees and customers with enquiries Show less

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  I Kyu Noodles

  Jan 2009 - Jan 2010

  Server

  Assisted with making and selling of speciality productsServed customers food and beverages

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  P & D Accounting Services Ltd.

  Jun 2015 - Aug 2018

  Administrative Assistant

  Corresponded with Canada Revenue Agency (CRA) regarding clients’ tax accounts Provide required documentation to CRA for reviewsAnswer clients’ taxation and other financial inquiriesCommunicate with staff regarding progress of clients’ files and information requiredAnticipate needs of staff and provide administrative support as neededTroubleshoot software and hardware issuesCoordinate client appointments Maintain digital and hard copy filing systemsDirect phone and emails to appropriate staff Show less

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  Starbucks

  Sept 2018 - Apr 2019

  Barista

  • Preparation of customer beverages and food following food safe standards• Participate in equipment maintenance and store cleanliness• Engage in customer experience ensuring customer satisfaction

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  Alberta Health Services

  Jan 2019 - Mar 2022

  Food Service Worker

  - Assisted with preparing and distributing meals while following food and workplace safety standards- Worked with team to disassemble eaten meal trays by grouping together plates, bowls and cupsthrough a sanitizing machine while also separating garbage from recycling and compost

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  ACE Vegetation Service

  May 2019 - Aug 2019

  Vegetation Management Technician

  - Diligently covered between 1 - 5 acres of land on oil and gas sites applying various herbicides in Fort McMurray and Grande Prairie areas in varying weather conditions- Conducted daily Field Level Hazard Assessments and determined safety mitigation strategies for all identified hazards- Organized and submitted paperwork including inventory, time sheets, and detailed maps reporting herbicides used, weeds identified, weather and site conditions

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  Mount Royal University

  Jul 2020 - Aug 2020

  Research Assistant

  -Developed a digital database containing department’s herbarium collection and organized them so as to easily locate plants for school’s use-Participated in field activities in peatland reclamation areas collecting soil and water samples, as well as collecting hydraulic and biogeochemical data-Collaboratively tested up to 120 soil and water samples a time in the laboratory and prepared samples for third party analysis

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  Paragon Soil and Environmental Consulting Inc.

  May 2021 - Jan 2025

  Reclamation Specialist

  - Provided environmental field work support in reclamation projects in BC, Alberta, Saskatchewan, and Manitoba - Monitored soil salvage and placement operations for regulatory compliance and advised earthworks contractors on soil handling requirements based on soil characterization - Provided clients with daily field reports consisting of daily progress, updated GPS tracking, and photo documentation- Trained client's environmental field personnel in Soil Monitoring duties and educated personnel on requirements set out in the client-specific Approval to Operate as well as Soil Salvage Best Management Practices- Conducted role of Reclamation Contract Agent to supervise the activities of multidisciplinary contractors and collaborated with various departments across the operational site to ensure compliance with project specifications, timelines, and safety regulations- Supported bioengineering project through the harvest and installation of willow brush sills and fascines according to project specifications and updating GPS tracking of installation progress - Conducted Field Lead role for tree-planting project following bioengineering scope and was responsible for tracking seedling inventory and planting progress, while also ensuring plant densities and species variations aligned with planting prescriptions- Collected soil survey data and samples for oil sands and pipeline supplemental soil surveys- Assisted with scouting for potential seed harvest locations and collected data for further monitoring including GPS coordinates and number of potential sources- Performed herbicide application using spray truck and backpack equipment at plant sites and reclamation sites- Conducted weed inspections to identify all noxious weeds and indicated location & density for future vegetation management plans Show less

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  Montrose Environmental Group

  Jan 2025 - now

  Project Scientist

  - Provide environmental field work support in reclamation projects in the Alberta Oil Sands Region (AOSR).- Monitor soil salvage and placement operations for regulatory compliance and advise earthworks contractors and clients on soil handling requirements based on soil characterization.- Provide clients with daily reports consisting of daily progress, updated GPS tracking and photo documentation.- Train client's environmental field personnel in Soil Monitoring duties and educated personnel on requirements set out in the client-specific Approval to Operate and AOSR Soil Salvage Best Management Practices. Show less