Eric Pichaud

Experience

• 

  SFCP Conseil

  Feb 1997 - Oct 1997

  Sales Representative

  - Creating, developing a customer and prospect file (SMB and Key Accounts),- Phoning, and customer visits,- Quoting and selling solutions for editing advertising brochures.

• 

  Dell

  Dec 1997 - Jan 2009

  - Partnership development with professional associations and federations in order to improve phone activity in the call centre- Targeting, prospecting and customer visits- Defining special offers and communication media- Networking - Management and sales animation with a team of 8 to 12 sales representatives,- Developing revenue and results,- Planning and organizing sales activity, defining action plans and execution,- People management (hiring, integration, competencies development),- Driving profitability and customer satisfaction. - Coaching of sales representative on consumer segment,- Analyzing sales method, defining action plans in agreement with management in order to improve sales performance,- Training on sales techniques. - Selling by phone hardware solutions (Desktops, notebooks, network solutions, storage).From December 1997 to June 1998, I was sales representative in a Consumer team, then in a Small and Medium Business team.

  • Business Developer Small and Medium Business

    Oct 2008 - Jan 2009

  • Sales Team Leader Small and Medium Business

    Mar 2003 - Sept 2008

  • Sales Coach Consumer

    Jun 2002 - Feb 2003

  • Sales Representative Small and Medium Business

    Dec 1997 - May 2002
• 

  Apple

  Aug 2009 - Sept 2017

  Business Manager

  - Responsible for Business Revenue at the Apple Store Odysseum- Account Management and portfolio development through in-store detection and development of a strong relationship with key accounts- Business Team Management, leading and training store staff on business strategies and priorities- Organization, coordination and facilitation of workshops and events for businesses

• 

  EPITEOM

  Oct 2018 - now

  Gérant

  Créateur de l'entrepriseProspection et fidélisation de la clientèle.Développement d'apps personnalisées Claris FileMaker à destination des professionnels.