Nidhi Agarwal

Experience

• 

  Bajaj Allianz General Insurance Co. Ltd.

  Jul 2006 - Feb 2011

  Deputy Manager

  o As a part of the web sales team I designed the contents of the application, premium calculators & customer feedback form. o Have worked on creating test cases, test scripts, data sets and user procedures.o Have helped documenting the business process by identifying and documenting the system requirements. o Have worked on workflow diagrams to differentiate between the existing and the proposed requirements.o As a line manager I handled the claims services setup for an effective & timely service to the customers.o Was responsible for handling high value claims including health insurance, workers compensation, liability claims, credit insurance claims, professional liability, property and casualty, homeowners’, automobile etc.o Acted as a liaison between the clients & intermediaries to ensure proper delivery of claims assessment.o Demonstrate expertise in business development, operations direction, risk management, catastrophe management, policy development, program and project management, TPA management, and customer satisfaction.o Processed medical documents, claims and checks.o Accepted or denied of assigned claims. Show less

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  Arch Insurance Group

  Jan 2016 - Aug 2016

  Claims Assistant

  Handling FNOL's & setting up the claims assigning it to claim handler

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  BiBERK, a Berkshire Hathaway Company

  Sept 2016 - May 2021

  Business Analyst II
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  Valmont Industries, Inc.

  May 2021 - now

  • IT Manager - CRM

    Jan 2023 - now

  • IT Business Analyst CRM

    May 2021 - now