Amanda Campbell

Experience

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  Continental Airlines

  Jun 1998 - Dec 2003

  Manager/Analyst Revenue Management

  Supervised analyst team to maximize revenue through improved forecasting techniques resulting in improving revenue share vs competitors in $1 billion market segmentLed all aspects of interviewing, hiring, and training new employeesCollaborated with senior management, operations research, and programmers to develop a tool to quantity the impact of revenue management decisions and to enhance forecast accuracyLed cross-functional team to identify opportunities that generated $10+ million incremental annual revenue Created custom training packages detailing revenue management strategies to reduce inventory abuse Show less

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  HARRAH'S ENTERTAINMENT LIMITED

  Jan 2006 - Jan 2007

  Revenue Management Independent Contractor

  Designed and created “Train-the-trainer” program from idea to implementation, and educated trainer on teaching principles, software use, and general revenue management and pricing concepts.Created program materials, including training manuals, presentations, worksheets, exams, and games, to train employees on software and certify analysts to use new pricing and revenue forecasting system (HROS).

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  PROS

  Jun 2013 - Jun 2021

  Coordinated, created, and delivered strategic content and training on time and within allocated hours to assist customers in achieving revenue goals.Utilized customer-focused training methods, including presentations, workshops, and e-learning, to support effective utilization of products and enhancement of revenue management and pricing skills. Facilitated learning and knowledge transfer from areas including Product Development and Product Management to individuals throughout organization with focus on customer satisfaction and profitability. Show less

  • Senior Program Manager, Travel

    Jan 2020 - Jun 2021

  • Senior Manager Business Consulting Enablement, Travel Professional Services

    May 2019 - Dec 2019

  • Implementation Manager, Travel Professional Services

    Jan 2017 - Apr 2019

  • Manager - Training & Development, Travel Professional Services

    Jan 2016 - Dec 2016

  • Strategic/Training Consultant, Travel Professional Services

    Jun 2013 - Dec 2015
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  FLYR

  Jun 2021 - May 2023

  Head of Product Education & Training

  Managed team in development and delivery of evolving, innovative, and interactive computer-based and instructor-led training and enablement program and materials to onboard customers and drive product adoption.Project Manager, Subject Matter Expert, and End User in implementing new learning management system, responsible for reviewing options, selecting vendor, creating proposal, and collaborating with IT for system configurations.Collaborated with Product Owners and User Experience Designers to brainstorm solutions to implementation issues and evaluate new products and features. Show less