Experience

• 

  Hanjin shipping company

  May 2001 - Sept 2008

  Import coordinator

  I handle the largest vessel that moves from the far east to the west coast. All customer service responsibilities were handled, such as ensuring that their cargo was released, querying their concerns. Both verbal and written communication done between the government authorities, the terminals and truckers. Ensure all customs documents met the US government compliance while assisting the customers

• 

  Hanjin shipping

  Sept 2008 - Apr 2017

  Manager

  Responsible for managing the Import tram, planned, organized, direct and control all import activities to ensure the company goals and objectives are met and to service the customers. Monitor and manage the flow and even distribution of the task for all employees. Identify ways to increase productivity. Providing training and customer service education as assigned. Prepare and maintain the import working procedures.

• 

  Sm line corporation (sm상선)

  Apr 2017 - now

  Import manager