Experience

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  Verizon wireless

  Jan 2002 - Jan 2006

  Wpa east zone area team leader/district manager

  Responsibilities include hands-on leadership; direction and supervision to technical support team members; managing efficient service operations for eight stores in the Pittsburgh East Region. This position serves as the stores key contact person and assists the Regional Manager with all store operation activities including scheduling; interview and hiring; training and development of staff; administration and HR issues; as well as all performance appraisals. Interact with and provide assistance to clients with cellular accounts and equipment. Skills utilized include superior customer service; maintaining inventory; retail management; time management; personnel management; verbal communication; technical writing and strong technical aptitude. Show less

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  Autozone

  Jan 2006 - Jan 2012

  General store manager

  Responsible for the smooth and efficient operation of the entire store. Includes inventory management; marketing; loss prevention; scheduling; interviewing; hiring and training of new personnel. A significant amount of customer service and sales experience. Skills include customer service; retail management; time management; verbal communication and personnel management.Awarded the 2009-Presidents club winner for sales and work ethic!

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  Matthews motors - clayton, nc

  Jan 2012 - Jan 2013

  Sales consultant

  Responsibilities include extensive sales, customer service and public relations experience. Skills used include; personal communication with clients and management staff; negotiating financial deals and assisting with the closing; cold calling; meeting monthly sales target.

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  Pepboys

  Nov 2013 - now

  Assistant service manager

  Responsibilities include efficient operations of the service department; increasing sales; superior customer service; parts inventory; communication with employees and customers; strong attention to detail; request purchase orders for fleet accounts as needed; assist with employee payroll and schedules in the absence of manager.

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  Grifols

  Oct 2019 - now

  Purification