
Timeline
About me
Mortgage Sales Manager at U.S. Bank
Education

Csu chico
1996 - 2000Bachelor of business administration (b.b.a.)
Experience

Enterprise holdings
Jan 2001 - Aug 2020Sales managerGroup Sales Manager, Bay Area (11/2019-present)Regional Sales Manager, Roseville/Central Valley (1/2008-11/2019)Area Sales Manager, Roseville/Sacramento (4/2005-1/2008)Oversaw dealerships and ensured consistent operations, sales management, business development and employee performance. Provided leadership for up to 16 managers and 40 employees. Set weekly schedules, facilitated sales meetings, and held monthly sales rallies. Established culture of accountability in fast-paced sales environment with high volume of more than 3000 monthly leads and 350 sales transactions. Progressively promoted to positions of more responsibility after completing management training program upon hire in 2001.SALES MANAGEMENT: Effectively managed and communicated Salesforce reporting daily, providing mangers with clear expectations for team performance. • Achieved and maintained service quality goals with 95% complete customer satisfaction.EMPLOYEE DEVELOPMENT: Completed annual and monthly performance reviews for managers and employees.• Consistently recognized with 1-5 sales reps in top-20 ranking of 1000 nationwide.BUSINESS DEVELOPMENT: Established and maintained partnerships with local businesses and regularly presented promotions and incentives to business partner employees.• Introduced incentives for lead generation and celebrated successes, nearly doubling closing ratio in 5 years while achieving double-digit annual growth in revenues (up to 24% per year).OPERATIONS MANAGEMENT: Met monthly with managers and controller to complete comprehensive statement reviews of all business metrics, costs and revenues. Tracked consumer trends and produced accurate sales forecasting. Set up new dealerships and relocated dealerships throughout Sacramento.• Maintained lean but relevant inventory mix, resulting in consistent ranking of #1 in nation over last 5 years for per-unit profitability. Show less

U.s. bank
Aug 2020 - nowMortgage sales manager
Licenses & Certifications

Construction loan certified
Us bank home mortgageNov 2022
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