Experience

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  Celeritas solutions

  Jan 2010 - Jan 2013

  Hr and project coordinator

  1. Schedule interviews, Verify employee eligibility, Shortlist candidates2. Communicating policies and procedures to applicants3. Work as a team leader in making customize modules for the client4. To give presentation to client about our offering5. Doing voice over, articulate synchronization, Animation and publishing in power point for making the modules

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  Du

  Feb 2013 - Nov 2016

  Senior customer service specialist (dubai)

  1. Communicate with over 100 nationalities and provide them appropriate solution for their sim line in DU telecom2. To provide the services to the customer which includes selling postpaid/prepaid line, smartphones and internet keys3. To provide V.I.P numbers to our elite customers with local/International calling benefits4. To develop relationship with the existing and potential customers5. To set the sales strategy on weekly basis with the staff6. To educate customers about our new products and services7. To handle the counter and do the Opening/Closing of the store with detail report8. Daily operations of store, monitoring inventory levels Show less

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  Ufone 4g

  Nov 2016 - Mar 2020

  Senior business center executive

  1. To provide the services to the customer which includes selling mobile numbers prepaid/postpaid line, Internet and smart TV and PTCL services with customize solutions2. To Review master databases of customers to identify potential business and develop strategies3. To provide Ufone V.I.P numbers to our elite customers with local/International calling benefits 4. To build the relationship with the existing and potential customers5. To set the sales strategy on weekly basis with the staff6. To educate customers about our new products and services7. Providing PTCL services which includes landline, Internet and smart TV8. To solve customer queries about our offering in Ufone and PTCL9. To update various customer records10. Maintaining KPI score11. To quickly response for various emails12. To make different follow-ups with customers and Internal department Show less

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  Ezone business (private) limited

  Aug 2020 - now

  Business operations specialist

  1. To connect Buyer with the seller through our website www.achasoda.com2. Team management and timely accomplishing the Project task3. To deal with customer queries pre and post order requirements4. Building relationship with existing and potential customers5. Managing B2B operation through Direct and Indirect Channels6. Providing customize solutions to the buyer and the seller7. Order placement, verification, updating information and approval requirements 8. To give presentation to clients about our offering through zoom meeting and office premises Show less