Tom Lei

Experience

• 

  澳門工會聯合總會

  Dec 2012 - Jan 2014

  IT Technician
• 

  Macau Fisherman's Wharf 澳門漁人碼頭

  Jan 2014 - Mar 2017

  - Responsible for Hotel pre-opening, Legend Palace hotel

  • IT Officer

    Feb 2016 - Mar 2017

  • IT Support

    Jan 2014 - Feb 2016
• 

  Sofitel

  Mar 2017 - Feb 2024

  - Provide ongoing production support function for related IT systems- Engage business representatives in planning and managing systems- Perform evaluation for software selection and proposal of supplier- Develop user procdedures, guidelines and documentation- Oversee the team for IT Field Service- Prepare the annual budget (CAPEX/OPEX) of IT Department

  • IT Manager

    Jun 2018 - Feb 2024

  • Assistant IT Manager (Acting IT Manager)

    Mar 2017 - May 2018
• 

  Accor

  Nov 2022 - Feb 2024

  Cluster Leader of IT - HongKong, Taiwan, Macau, Ulaanbaatar

  - Cluster of 12 Properties and Hotels- Lead the group project of hotel- Develop and maintain strong relationship between hotel and Accor- Monitor service performance to ensure hotels in IT compliance

• 

  Grand Hyatt Macau

  Mar 2024 - now

  IS Manager