Emily Scanlan

Experience

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  Home Direct Limited

  May 2000 - Jul 2002

  Office Admin Jr / Credit Controller

  Handle administrative duties for the Credit Control department which included handling of basic account queries whether it be by telephone or over-the-counter contact and the sorting and filing of correspondence received. Responsible for cash deposits and submitting direct debit payment forms to the bank for processing, as well as carrying out general reception duties. Meeting company objective and targets by assisting the Credit Control team in pursuing and ensuring customer arrears are paid promptly within the company's credit policy. Show less

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  Express Couriers

  Jul 2002 - Oct 2011

  Returned to same role of maintaining and collecting on a ledger of 2250 general business accounts (ledger value: $2 million approx.). Same responsibilites as previously under Express Couriers with the added ability to liaise with new staff (within the Accounts Receivable and Sales departments) and take them through induction. With induction (especially with new sales staff) it provided the opportunity to teach what the function of Credit Control is and go through company processes and policies that need to be followed to enable a successful business synergy between internal and external customers. Show less Maintained and collected on a ledger of 2250 general business accounts (ledger value: $2 million) by ensuring collection process is carried out, in line with company's credit policy and ensuring the company's targets and objectives are met and also ensure potential bad debt is kept to a minimum. Had other responsibilities which included in credit vetting for new applicants, negotiating settlements of accounts and actioning 'Proof of Debt' forms for customers gone into insolvency. Also assisted in the allocation of payments and balancing of daily banking. Show less

  • Credit Controller

    Apr 2008 - Oct 2011

  • Credit Controller

    Jul 2002 - Nov 2008
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  Invitrogen NZ Ltd (Part of Life Technologies)

  Nov 2008 - Apr 2009

  Accounts Assistant

  Assistant to the Accounts Manager, I was responsible for the Accounts Receivable function in regards to allocation of payments and balancing of the daily banking (New Zealand and Australia) and maintain and collect on a ledger of New Zealand debtors. Also responsible for the credit vetting and setting up of the new account applicants for Oceania and releasing of sales orders ensuring processes are followed. Month end responsibilies for Oceania included: processing of all payments; debtor reconciliations; balance sheet reconciliaions; journal entries; credit card payment analysis and running debtor statements. Show less

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  OfficeMax New Zealand

  Nov 2011 - May 2015

  Credit Controller

  Responsible for maintaining and collect on a ledger of approx 1190 Australian debtor accounts (ranging from government, education and commercial sectors). This involved reviewing of credit limits and credit held orders, ensuring prompt resolution of customer claims and queries, reconciliation of accounts and managing potential bad debts with suspension of credit facilities, referrals to debt collection agencies and documention lodged for customers that have become insolvent. Additional responsibilites included in assisting the banking team at month end. Show less

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  Fonterra

  May 2015 - Aug 2015

  Credit Controller

  Maintaining and collecting on a ledger of major accounts for Tip Top ice cream business unit. Responsibilities include: reconciliation of these accounts; follow up and ensuring prompt resolution of pending claims and enquiries (which include EDI issues); setup of new accounts; issuing daily invoices; allocation of payments on these accounts and at month end the additional responsibilities include issuing out month end statements; trade spend and claims analysis reporting.

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  Trail Com a division of Trimas Corporation (NZ) Pty Ltd

  Sept 2015 - Jan 2020

  Accounts Receivable

  Responsibilites are: Retail cash sales reconciliation and posting. Processing of debtors payments, account reconciliations and journal entries. Assist with daily bank reconciliations and cash flow forecast of debtor receipts. Review customer account aging, account collection and chasing of arrears. Manage customer account credit limits and stop credits. Maintaining customer details are kept up to date. Processing of customer credits and warranty claims. Handle account enquiries from external and internal customers. Run daily invoicing and monthly statements and assist with End of Month close process. Show less

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  Best Bars a division of AutoPacific Group

  Jan 2020 - Aug 2021

  Customer Services Team Leader
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  AutoPacific Group

  Jul 2021 - now

  Office Coordinator