John McNesby

Experience

• 

  Expedia Group

  Jan 2006 - Jan 2017

  Joined Corporate Finance to bring Project and Project Portfolio Management expertise to the Finance Teams to improve engagement and delivery across the organization. Highly visible role with key customers being the Finance VPs. Frequent interaction with the brand CFO’s, product, and technology leaders.• Developed the Finance Engagement Process to improve Finance Engagement with Technical and Brand Product Teams and built the team to run it. The process provided all Expedia Inc. with a single-entry point to engage Finance for Project/Resource support. This allowed finance (accounting/financial operations/tax/treasury) to assess the impact of brand initiatives on revenue and cost accounting, operations, capital, and tax compliance; and partner on solutions when needed. More than 500 projects used the process.• Team provided Project Management for all Finance resources and deliverables on top initiatives including the Travelocity, and ebookers (Orbitz) acquisition and Integration with Expedia. Show less Joined Global Infrastructure Services to build a new team: Infrastructure Solution Design and Delivery. This Team of Program Managers was responsible for gathering infrastructure requirements from the Brand Engineering Teams and partnering with the Infrastructure Teams to deliver end-to-end solutions.• Fully responsible for the customer relationship with our brand partners. My team maintained regular meetings with customer engineering teams to discuss intake of current needs, define and roadmap future needs, and review Infrastructure delivery performance. Responsible for forecasting and annual planning of Capex of all customer infrastructure needs.• Introduced a new engagement model for the Global Infrastructure Team to provide our internal customers with improved service delivery and customer satisfaction. • Partnered with all Infrastructure Teams to streamline and improve processes and reduce cycle time. Worked with these individual teams to define and benchmark their current process and delivery times and establish SLAs; then helped identify and implement opportunities for efficiency gains. Provided metrics to track SLA improvements and identify and quantify (and then solve) top reasons for missed SLAs.• Major deliveries included gathering all infrastructure requirements for a new data center. Worked with our internal customers to spec 10,000+ servers, and all storage, network, and application requirements. Managed delivery and handover of all infrastructure components to the customer engineering teams. Show less Provided ownership of strategic roadmap and annual planning activities for the Internal Tools Team and the tools and applications we supported.• My role was expanded to Lead the Test Automation Team. I provided strategic oversight and executive level customer and communications management for the Test Automation Initiative. I coached a director level direct report in the delivery of the Automation Goals which included a single automated test platform for all technology teams under the Expedia Brand. This resulted in a significant reduction of manual work, redundant tools, and the associated labor costs.• Became the technical owner of Expedia’s implementation of Clarity (Project and Portfolio Management) and worked with my team through a rapid ownership transition with no support escalations. Lead my team through a major upgrade of the application, an implementation for the Retail Team, and numerous automation improvements.• Director level oversight and management of our offshore Team. Worked with my onshore team to implement a strategy for improving offshore productivity and effectiveness. Show less Built the Internal Systems Team from 0 to 10 members with the purpose of identifying and taking ownership of key systems across the Expedia Technology landscape in need of direction, enhancement, and support. • Established relationships with key internal customers and stakeholders in need of technology solutions and support.• Worked with customers and stakeholders to define end-to-end processes and build roadmaps to support ownership, development, change control, and production support for applications managed by Internal Systems. Show less

  • Director, Finance Initiatives and Programs

    Jan 2013 - Jan 2017

  • Director, Solution Design and Integration

    Jan 2010 - Jan 2013

  • Director, Internal Tools

    Jan 2008 - Jan 2010

  • Manager, Internal Systems

    Jan 2006 - Jan 2008
• 

  Amazon Web Services (AWS)

  Apr 2017 - now

  Senior Manager Core Network Scaling

  Lead a global team (Seattle, Dublin, Sydney) of TPMs responsible for end-to-end Program Management of network scaling and deployment to deliver network capacity to meet the demands of AWS customers. Highly visible role with frequent interaction with AWS Infrastructure senior leaders.• Responsible for the development and execution of global network deployment strategy and roadmap. Key contributor to the Datacenter Networking Operational and Capex Plan.• Lead the evolution of a Scaling Project Management model from a collection of related individual projects to a regional planning program model. Regional Plans deliver a rolling 18-month roadmap and plan for all capacity projects, growth drivers, long-lead constraints, and topology/technical designs.• Tasked with rethinking how Amazon delivers capacity at scale; how to meet high year-over-year project growth while slowing the growth in the headcount required to manage it. Lead TPMs in the development of an operational model for capacity delivery where many repeatable “project” tasks were redesigned as workflow and governed by SLAs. • Organized team to run the business based on data, using BI dashboards and metrics to evaluate progress, assess health, and identify and action issues and opportunities. Communicated roadmap progress, operational results, and risks to leadership, partners, and customers through monthly business reviews.• Defined Team and Org Goals (owned by individuals) to set priority and align the team to our customers and business. Show less