Ethan Shiell

Experience

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  RumJungle Media Inc - HD Crews & HD Satellite Truck

  Mar 2011 - Sept 2014

  Audio Technician

  Performed duties as necessary for clients as a Production Sound Mixer, Boom Operator, Teleprompter Operator, Grip, and Media Manager.

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  Institute of Production & Recording

  Jul 2011 - Sept 2014

  Lab Technician

  - Diagnosed and alleviated technical issues of software and hardware in classrooms and studios.- Conveyed technical information to groups and individuals of varying levels in knowledge of material, communicating via email, telephone, and in-person.- Taught tutorial sessions for students on specific studio hardware and software use, and proctored competency tests for students.- Monitored and organized inventory.

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  Target

  Nov 2014 - Sept 2017

  Team Member

  - Read planogram instructions and ensured the accurate placement of shelves, fixtures, displays, signage, and products.- Worked within a team and independently to prioritize and complete tasks by strict deadlines.

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  Mackin Educational Resources

  Oct 2017 - Aug 2018

  Digital Content Reviewer

  - Inspected and evaluated eBooks in conversion reviewer software.- Accurately and concisely reported findings using conversion reviewer software.- Tested pre- and post-release features and code updates to the Mackin eReader, MackinVIA app, and Mackin.com, and wrote reports on any bugs.

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  Delkor Systems, Inc.

  Aug 2018 - now

  - Use the Adobe Technical Communication Suite to create reference manuals and training booklets for Delkor's automated and robotic packaging equipment.- Use SolidWorks Composer to manipulate CAD models for creating images of the machines for illustrations in reference manuals and training booklets.- Use FactoryTalk View Studio and FactoryTalk Optix Studio to take screenshots of HMI screens, navigate the HMI for writing procedures, and view object properties' connections and states.- Use Studio 5000 Logix Designer to observe ladder logic for documenting device operation and fault conditions.- Interview Engineers and Technicians to get information about the machines (such as maintenance procedures, operating procedures, and troubleshooting).- Research new devices and third-party equipment integrated with the machines to determine if and what new content is needed for manuals and trainings.- Write and edit content to address new developments and customizations to machines.- Review reference manual and training booklet content with Engineers and Technicians to ensure technical accuracy.- Print and assemble reference manuals and training booklets.- Prepare and finalize shipments of reference manuals to customers.- Work with third-party printing and translation vendors.- Work with Spanish-speaking Technician to ensure translations from vendor are accurate and maintain a glossary of industry-specific terminology in Spanish and English.- Maintain organization of the Technical Publication Department's digital and print documentation and schedule.- Train new employees in the Technical Publications department. Show less

  • Technical Writer III

    Sept 2021 - now

  • Technical Writer II

    Mar 2021 - Sept 2021

  • Technical Writer I

    Mar 2019 - Mar 2021

  • Technical Publications Administrator

    Aug 2018 - Mar 2019