Jacky J.

Experience

• 

  Chick-fil-A Corporate

  Jun 2017 - Jul 2019

  Food Service Worker

  Serving guests and providing services for the guests in order to fulfill the legacy of Chick-Fil-A.

• 

  The University of Texas at Dallas

  Jan 2020 - Mar 2020

  Student Union attendant

  Helping to keep the Student Union a clean and welcoming environment for all students to enjoy and lounge in. Also involved in setting up for student organizations and dismantling set ups.

• 

  Amazon

  May 2022 - Jul 2022

  Area Manager

  · Developed performance goals and targets to achieve customer satisfaction and demand and ensure accuracy and quality.· Guided associates and coworkers to meet performance metrics.· Formulated solutions to safety issues at hand to increase efficiency and lower injuries.· Managed 50 – 200 associates to achieve targets and meet goals and standards.· Enforced OSHA rules to ensure good workplace health and safety.

• 

  TLT - Tomorrows Leaders Today, Inc

  Sept 2022 - Aug 2023

  Cyber Security Intern

  ● Identified Risk, Threat, Asset Management and Identification ● Implemented Security Controls● Upheld Disaster Recovery and Business Continuity strategies● Mobilized Incidence Management and Security Education, Training, and Awareness

• 

  The Depository Trust & Clearing Corporation (DTCC)

  Jul 2023 - now

  IT EDGE Analyst