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Catherine McIntyre

Catherine McIntyre

Followers of Catherine McIntyre243 followers
location of Catherine McIntyreBlackpool Area

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  • Timeline

  • About me

    Tooling Service Delivery Manager at Department for Work and Pensions (DWP)

  • Education

    • Chartered Management Institute

      2011 - 2011
      CMI Level 5 Certificate Management and Leadership

    • University of Central Lancashire

      1999 - 2002
      Bachelor of Art (BA) Hons Business Studies

    • Blackpool and the Fylde College

      1994 - 1996
      Higher National Certificate Business and Finance

  • Experience

    • Department for Work and Pensions (DWP)

      Jan 1996 - now

      • Tooling Service Delivery Manager

        Jun 2020 - now

      • ServiceNow Development/Testing Lead

        Apr 2016 - May 2020

      • ServiceNow Implementation Project Manager

        Jul 2015 - Mar 2016

      • IT Delivery Manager

        Oct 2012 - Jun 2015

      • IT Service Delivery Manager

        Apr 2010 - Oct 2012

      • Various positions

        Dec 1997 - Apr 2010

      • Service Desk Analyst

        Jan 1996 - Nov 1997

  • Licenses & Certifications

    • ITIL Expert

      ISEB
      Sept 2011

    • CMI Level 5 Certificate in Management and Leadership

      Chartered Management Institute
      Jun 2011

    • ITIL4 Managing Professional

      AXELOS Global Best Practice
      Feb 2021